Receptionist

Temecula, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $16.00 - $19.00

Work Schedule

Standard Hours

Weekend Shifts

Benefits

Health

Dental

Vision

Life

401k

Health & Wellness Program

Community involvement

Company paid vacation

Company paid holidays

Job Description

Temecula Valley Toyota is recognized as the fastest growing Toyota dealership in the USA, renowned for its exceptional Customer Satisfaction and vibrant workplace culture. Located in the heart of Temecula, this dealership prides itself on offering a welcoming and customer-focused environment that consistently receives excellent reviews on platforms like Google and Yelp. As a member of the Temecula Valley Toyota team, employees experience a dynamic workplace that values enthusiasm, professionalism, and a passion for customer service. This commitment to excellence has driven the dealership's rapid growth and stellar reputation in the automotive retail sector.

Temecula Valley Toyota specializes i... Show More

Job Requirements

2 years experience required as a receptionist
Must have the ability to handle multiple phone lines
Automotive dealership experience a plus
Service or hospitality industries experience a plus
Previous retail and/or customer service experience
Friendly with high energy and the willingness to go above and beyond
Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress
Strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment
Must conduct oneself in a professional manner
Basic computer and Microsoft Office skills
Strive to respect and facilitate teamwork within all departments
Professional appearance and work ethic
Must be a team player with a strong sense of commitment to the customer and team members
Bilingual a plus

Job Qualifications

High school diploma or GED
Previous retail and/or customer service experience
Automotive dealership experience preferred
Pleasant and courteous personality
Strong administrative and organizational skills
Good computer and internet skills
Excellent customer service focus
Ability to handle multiple phone lines
Friendly with high energy and willingness to go above and beyond
Excellent communication, customer service, and problem-solving skills
Strong organization skills and ability to multi-task
Professional manner and appearance
Basic computer and Microsoft Office skills
Team player with strong sense of commitment to customer and team members
Bilingual a plus

Job Duties

Answer all incoming calls according to all company policies with exceptional telephone skills
Direct phone calls to the appropriate parties as necessary
Take written messages from occupied personnel and notify them as soon as possible regarding pending messages
Coordinates questions and issues with the appropriate department personnel
Addresses customer concerns and issues or escalates them as needed
Helps with clerical/office tasks, such as scheduling appointments, maintaining records, sending bills, answering phones, ordering supplies, etc
Maintain confidentiality of company and customer information at all times
Answer service department telephone calls to the people requested and best suited to take the call and take written messages when the needed personnel are not available
Assist the service staff in contacting customers to inform them that their vehicles have been completed
Performs other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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