Receptionist

Escondido, CA, USA|Onsite

Job Overview

Employment Type

Hourly

Full-time

Compensation

Type:

Hourly

Rate:

Range $16.00 - $23.00

Work Schedule

Standard Hours

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Paid Time Off

Tuition Reimbursement

401k

Paid time to volunteer in your local community

Job Description

San Marcos Modern Dentistry is a leading dental practice dedicated to providing high-quality dental care with a focus on patient comfort and satisfaction. As part of a respected network of dental services, San Marcos Modern Dentistry emphasizes a patient-centered approach that combines advanced dental technology with compassionate care. The practice strives to create an environment where every patient feels welcomed, valued, and supported throughout their treatment journey. The team at San Marcos Modern Dentistry consists of experienced dental professionals committed to maintaining the highest standards of clinical excellence and operational efficiency. This dental office is known for its warm and... Show More

Job Requirements

High school diploma or general education degree (GED)
prior experience or coursework in dentistry, insurance, or business preferred
strong knowledge of office practices and technology
excellent communication skills
ability to maintain confidentiality
self-motivated and reliable
ability to manage tasks and time effectively without compromising quality
organized and detail-oriented
ability to work independently and as part of a team
commitment to company policies and regulatory compliance

Job Qualifications

High school diploma or general education degree (GED)
prior course work or on-the-job training in dentistry, insurance, or business preferred
knowledge of office practices, technology applications, and patient insurances
results oriented with ability to set realistic goals and meet commitments
patient advocate displaying flexibility, empathy, passion, and ethics
process focused operator with data-driven decision-making skills
financial acumen understanding profit drivers and local market factors
influencer with strong listening and behavior observation skills
self-motivated and reliable
excellent interpersonal, oral, and written communication skills
ability to maintain confidentiality with patient records
organized and detail-oriented able to thrive in a fast-paced environment

Job Duties

Model company culture, values, standards, and operational practices based on the We Believe Behavioral Framework
support the Perfect Patient Experience process by assisting patients in arriving and ensuring comfort during visits
schedule appointments to facilitate smooth, productive healthcare provider days
interact and communicate with patients and guests in the reception area during wait times
answer telephones promptly and handle calls efficiently and thoroughly
complete all tasks on the front office checklist daily
post payments to patient accounts in accordance with company policies
act as a subject matter expert in practice management systems regarding patient registration and e-check-in processes
efficiently check in patients, obtain necessary consents, and notify back office of arrivals with pertinent information
confirm all patient appointments at least two days in advance per office policy
ensure patient messages from the Contact Center are returned and resolved timely
actively participate in daily morning huddles, monthly team meetings, and other required meetings
understand business imperatives and directly impact metrics through role responsibilities
demonstrate stewardship of the PDS Brand consistent with brand framework
support clinician patient education on the Mouth-Body Connection
maintain professional appearance and demeanor
ensure compliance with company policies and regulatory bodies
perform other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

You may be also interested in: