Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $21.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities

Job Description

The Pennant Group, Inc. is a renowned holding company managing a network of independent subsidiaries dedicated to providing top-notch healthcare services across the United States. Specializing in home health, hospice care, and senior living communities, The Pennant Group prides itself on delivering compassionate, high-quality care tailored to the needs of elderly residents and their families. Each subsidiary operates autonomously with independent management, ensuring personalized and community-focused healthcare delivery. With a strong emphasis on core values and ethical standards, The Pennant Group fosters a culture of respect, compassion, and excellence throughout its organizations, continuously striving to improve the lives of residents... Show More

Job Requirements

  • Must be able to read, write, speak, and understand English
  • must not pose a direct threat to the health or safety of others
  • ability to make independent decisions when necessary
  • tactfulness and professionalism when dealing with personnel, residents, visitors, and the public
  • ability to remain calm and level-headed in emergencies
  • well-groomed and able to work harmoniously with others
  • willingness to learn new methods and incorporate them into care practices
  • ability to follow oral and written instructions
  • capable of operating computers, copier, postage meter, fax machine, intercom, and telephone system
  • comfortable learning and using new computer operating systems, word processing, spreadsheets, and email
  • able to stand or walk up to two hours a day and sit up to eight hours
  • able to frequently lift up to 20 pounds and occasionally up to 50 pounds
  • able to kneel, bend, and reach frequently
  • must assist with resident evacuation when necessary
  • ability to cope with mental and emotional stress
  • must maintain emotional stability and personal integrity

Job Qualifications

  • High school diploma or equivalent
  • previous experience in a receptionist or customer service role preferred
  • excellent communication and interpersonal skills
  • proficiency with computer operating systems, office equipment, and software applications
  • ability to manage multiple tasks efficiently
  • knowledge of HIPAA and resident rights preferred
  • strong organizational skills
  • ability to work calmly under pressure
  • professional appearance and demeanor
  • ability to learn new technologies
  • commitment to customer service and teamwork

Job Duties

  • Ensures CAPLICO Core Values and Code of Conduct are adhered to at all times
  • Ensures compliance with Resident Rights and HIPAA policies at all times
  • Provides a welcoming environment for residents, staff, and visitors
  • Greets visitors courteously and directs them to appropriate areas or personnel
  • Operates paging and telephone systems and answers incoming calls professionally
  • Sorts and distributes incoming mail and prepares outgoing mail for pickup
  • Maintains accurate listings of residents and staff and reports equipment malfunctions
  • Organizes information packets for job applicants and new staff
  • Performs clerical functions such as typing, copying, faxing for all departments
  • Attends designated staff meetings
  • May perform other duties as assigned by the supervisor

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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