Job Overview

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Employment Type

Hourly
Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $19.00
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Work Schedule

Standard Hours
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Benefits

Paid Time Off
401(k)
Employee assistance program
Good Sam Roadside Assistance
discounts
Paid parental leave
Tuition Reimbursement
Medical insurance
Dental Insurance
Vision Insurance
on the job training

Job Description

Camping World is a leading retailer specializing in recreational vehicles and outdoor gear, committed to providing exceptional service and quality products to customers who love the outdoor lifestyle. With a reputation for customer-centric solutions and comprehensive product offerings, Camping World has grown into a trusted name across the United States. The company prides itself on fostering a collaborative and inclusive culture that empowers employees to excel and grow within the organization. Recognizing the importance of a positive customer experience, Camping World invests in training and development to ensure that their team has the skills and knowledge to meet diverse customer... Show More

Job Requirements

  • High school education or equivalent
  • Previous experience in a high-standard customer service environment preferred
  • Excellent interpersonal skills
  • Strong ability to take initiative and leadership skills
  • Strong sense of personal responsibility and reliability
  • Strong organizational skills and multitasking ability
  • Ability to meet needs of diverse client base
  • Proficient with computer skills including MS Office
  • Ability to lift up to 25 lbs and/or move up to 50 lbs with assistive devices

Job Qualifications

  • High school education or equivalent
  • Previous experience in a high-standard customer service environment preferred
  • Excellent interpersonal, presentation and relationship-building skills
  • Strong ability to take initiative, coupled with leadership skills and the ability to take charge of a situation
  • Strong sense of personal responsibility and reliability, with the desire to work as an integral member of a team
  • Strong organizational skills with the ability to multitask
  • Ability to effectively respond to and meet the needs of a diverse client base
  • Computer skills: MS Office

Job Duties

  • First point of contact for customers
  • Greet and welcome customers
  • Set tone for a positive customer experience
  • Check in VIP appointments and direct customers to the appropriate team member(s)
  • Coordinate front desk activities including answering and directing incoming phone calls
  • Track incoming sales calls in our CRM
  • Maintain a strong work ethic with total commitment to success every day
  • Assist customers with any questions directed to the reception desk
  • Other duties, functions and responsibilities may be assigned to the position as appropriate and necessary

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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