Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $17.00 - $22.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
safe work environment
Job Description
Volkswagen of Murrieta is a prominent automotive dealership located in Murrieta, California, known for offering customers a wide range of Volkswagen vehicles alongside exceptional customer service and professional automotive maintenance. As part of the Hendrick Automotive Group, one of the largest privately held automotive dealership groups in the United States, Volkswagen of Murrieta upholds values of integrity, teamwork, and a passion for customer satisfaction. The dealership provides an engaging and supportive environment for both customers and employees, aiming to deliver a seamless automotive experience from purchase to service. With a commitment to continuous improvement and community service, Volkswagen of Murrieta... Show More
Job Requirements
- GED or high school diploma
- previous customer service experience
- strong organizational skills
- strong interpersonal skills
- basic computer skills
- ability to understand and follow instructions
- effective communication skills
- regular and predictable attendance
- ability to sit for extended periods
- ability to talk and hear regularly
- ability to use hands to finger, handle, or feel
- ability to work in an office setting
- ability to solve practical problems
- ability to read and comprehend written materials
- basic math skills
- willingness to perform other duties as assigned
Job Qualifications
- GED or high school diploma
- previous customer service or administrative experience in a high-volume environment
- strong organizational skills
- strong interpersonal skills
- basic computer skills including knowledge of Microsoft Office products
- ability to understand and follow instructions
- effective communication skills with customers and personnel
- ability to regularly attend scheduled shifts including evenings, weekends, and holidays
- ability to read and comprehend instructions, correspondence, and memos
- basic math skills including addition, subtraction, multiplication, and division
Job Duties
- Answer incoming calls in a courteous and professional manner
- take accurate messages
- direct calls to the appropriate department or person
- greet customers as they enter the dealership showroom
- direct customers to the appropriate department or person
- maintain customer satisfaction index at or above company standards
- maintain an organized, clean, and safe work area
- participate in required training
- record all hours worked accurately in company timekeeping system
- follow safeguards rules and regulations
- demonstrate the company's core values
- comply with company policies and procedures
- observe all federal, state, local, and company safety rules and regulations
- perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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