Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $21.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Equal opportunity employer

Job Description

The Pennant Group, Inc. is a diversified holding company that manages independent operating subsidiaries specializing in healthcare services across the United States. These subsidiaries include home health and hospice agencies, as well as senior living communities. Each business under The Pennant Group operates independently with its own management team, employees, and distinct assets, ensuring a focused approach to providing quality healthcare and senior living services. For more information about The Pennant Group, please visit www.pennantgroup.com.

Within one of these senior living communities, we are currently seeking a Receptionist to join a dedicated team of professionals committed to making a meaningf... Show More

Job Requirements

  • Must be able to read, write, speak, and understand English
  • must not pose a direct threat to the health or safety of others in the workplace
  • ability to make independent decisions when circumstances warrant
  • ability to deal tactfully with personnel, residents, visitors, and the public
  • calm and level-headed in emergencies
  • well groomed and professional appearance
  • willingness to learn and incorporate new methods
  • ability to follow written and oral instructions
  • capability to operate office technology
  • physically able to move frequently, stand or walk up to two hours, sit up to eight hours, frequently lift up to 20 pounds, lift or carry up to 50 pounds, kneel, bend, and reach
  • ability to assist in resident evacuation

Job Qualifications

  • High school diploma or equivalent
  • prior experience in a receptionist or administrative role preferred
  • excellent communication and interpersonal skills
  • ability to operate office equipment including computers, copiers, fax machines, postage meters, and telephone systems
  • proficiency with computer operating systems, word processing, spreadsheets, and email
  • strong organizational and multitasking abilities
  • ability to remain calm and professional in stressful situations
  • knowledge of HIPAA and Resident Rights policies is an asset

Job Duties

  • Welcomes visitors and answers incoming calls in a warm and professional manner
  • maintains a clean and neat reception area
  • handles specific resident services and community tasks as assigned
  • ensures compliance with Resident Rights and HIPAA policies
  • operates paging and telephone system
  • takes and relays detailed messages promptly
  • prepares outgoing community mail and distributes incoming mail
  • maintains current listing of residents and staff
  • reports equipment malfunctions and maintains maintenance required book
  • organizes information packets for job applicants and new staff
  • performs clerical functions for resident admissions, discharges, and readmissions
  • performs typing, copying, and faxing for all departments
  • attends designated staff meetings
  • may perform other duties as assigned by supervisor

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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