Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $19.00
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Work Schedule

Standard Hours
Flexible
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Benefits

competitive hourly wage
job placement assistance
Employee Discounts
flexible scheduling
Professional development opportunities
Supportive team environment
Training and mentorship

Job Description

Great Clips is a leading hair salon franchise in North America, known for providing quality haircare services in a welcoming, friendly, and professional environment. With thousands of salon locations, Great Clips prides itself on fostering a team-oriented atmosphere where customer satisfaction is the top priority. The establishment focuses on delivering convenient and affordable haircuts through innovative processes such as online check-in and efficient wait time management, ensuring a smooth and enjoyable experience from arrival to service completion.

This role as a Salon Receptionist is a critical position within the Great Clips team, responsible for managing the customer experience fr... Show More

Job Requirements

  • High school diploma or equivalent
  • Ability to work a flexible schedule including evenings and weekends
  • Strong customer service orientation
  • Basic proficiency in computer and transaction processing
  • Excellent communication skills
  • Ability to stand for extended periods
  • Positive attitude and team player mindset

Job Qualifications

  • High school diploma or equivalent preferred
  • Experience in customer service or retail is a plus
  • Basic computer skills
  • Strong communication and interpersonal skills
  • Ability to handle cash transactions accurately
  • Knowledge of salon services and products beneficial
  • Ability to multitask and work under pressure

Job Duties

  • Warmly greet customers
  • Communicate and educate the customer on Great Clips processes, Online Check-in and the Wait Time Monitor
  • Process transactions and issue receipts
  • Provide general knowledge of retail products and make recommendations
  • Manage the flow of customers between check-in and service
  • Maintain cleanliness and sanitation of the front desk and lobby area
  • Answer phones and manage customer inquiries
  • Inform customers about services
  • Update customer records with contact information
  • Assist stylists in maintaining salon cleanliness and sanitation
  • Work a flexible schedule including peak times
  • Deliver excellent customer service
  • Work efficiently in a fast-paced environment
  • Resolve customer issues effectively

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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