Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.00
Work Schedule
Standard Hours
Flexible
Benefits
competitive hourly wage
job placement assistance
Employee Discounts
flexible scheduling
Professional development opportunities
Supportive team environment
Training and mentorship
Job Description
Great Clips is a leading hair salon franchise in North America, known for providing quality haircare services in a welcoming, friendly, and professional environment. With thousands of salon locations, Great Clips prides itself on fostering a team-oriented atmosphere where customer satisfaction is the top priority. The establishment focuses on delivering convenient and affordable haircuts through innovative processes such as online check-in and efficient wait time management, ensuring a smooth and enjoyable experience from arrival to service completion.
This role as a Salon Receptionist is a critical position within the Great Clips team, responsible for managing the customer experience fr... Show More
This role as a Salon Receptionist is a critical position within the Great Clips team, responsible for managing the customer experience fr... Show More
Job Requirements
- High school diploma or equivalent
- Ability to work a flexible schedule including evenings and weekends
- Strong customer service orientation
- Basic proficiency in computer and transaction processing
- Excellent communication skills
- Ability to stand for extended periods
- Positive attitude and team player mindset
Job Qualifications
- High school diploma or equivalent preferred
- Experience in customer service or retail is a plus
- Basic computer skills
- Strong communication and interpersonal skills
- Ability to handle cash transactions accurately
- Knowledge of salon services and products beneficial
- Ability to multitask and work under pressure
Job Duties
- Warmly greet customers
- Communicate and educate the customer on Great Clips processes, Online Check-in and the Wait Time Monitor
- Process transactions and issue receipts
- Provide general knowledge of retail products and make recommendations
- Manage the flow of customers between check-in and service
- Maintain cleanliness and sanitation of the front desk and lobby area
- Answer phones and manage customer inquiries
- Inform customers about services
- Update customer records with contact information
- Assist stylists in maintaining salon cleanliness and sanitation
- Work a flexible schedule including peak times
- Deliver excellent customer service
- Work efficiently in a fast-paced environment
- Resolve customer issues effectively
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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