Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $21.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Employer Paid Life Insurance
Disability insurance
Continuing education opportunities
Professional development opportunities
Employee Assistance Program resources
4 1/2 weeks paid time off
11 1/2 paid holidays
Job Description
Family Service Rochester (FSR) is a dedicated social service organization committed to enhancing the well-being of individuals and families through compassionate support and collaborative partnerships. Rooted in values that emphasize understanding, respect, shared power, and the recognition of individual strengths, FSR aims to create an inclusive environment where judgments are reserved and everyone's unique circumstances are considered with care and empathy. The agency prioritizes fostering strong connections with those they serve, ensuring that clients feel heard and supported in their journey toward improved lives. FSR's work culture reflects its mission, offering a space where employees are valued as the organization's... Show More
Job Requirements
- High school diploma or GED
- 2 years of proven experience in a receptionist or administrative role
- Proven excellent verbal and written communication skills
- Strong organizational and time management skills
- Proficiency in Microsoft Office Suite
- Willingness to learn and adapt
- Ability to create a welcoming environment for all visitors, callers, and staff
- Ability to manage difficult or emotional customer situations
- Ability to handle multiple tasks and work independently while maintaining confidentiality
- Flexibility to occasionally adjust work schedule to cover for co-worker absences
Job Qualifications
- High school diploma or GED
- 2 years of proven experience in a receptionist or administrative role
- Excellent verbal and written communication skills
- Strong organizational and time management skills
- Proficiency in Microsoft Office Suite
- Ability to create a welcoming environment for visitors, callers, and staff
- Ability to handle difficult or emotional customer situations
- Ability to manage multiple tasks and work independently while maintaining confidentiality
Job Duties
- Greet and welcome visitors in a courteous and professional manner
- Answer, screen, and forward incoming phone calls
- Manage the reception area and maintain a tidy and welcoming environment
- Receive, sort, and distribute daily mail and deliveries
- Schedule appointments and meetings, and maintain calendars
- Assist with various administrative duties such as data entry, filing, scanning, and copying
- Maintain office supplies inventory and place orders as needed
- Support other departments with general administrative tasks as required
- Ensure confidentiality and security of company information
Job Location
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