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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $15.00 - $18.00
Work Schedule
Rotating Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional Development
flexible scheduling
Job Description
Resthaven is a respected healthcare and senior living community that is dedicated to enhancing the lives of its residents through compassionate, person-centered care. Known for its commitment to creating a warm and welcoming environment, Resthaven offers employees a place where they can belong and thrive alongside colleagues who share the same passion and care. The facility is equipped with state-of-the-art technology and modern amenities, providing a supportive workspace where staff members are empowered to develop their skills and build meaningful careers. Resthaven fosters a culture of respect and appreciation, ensuring that each team member's contributions are recognized and valued.
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Job Requirements
- High school graduate or successful completion of GED
- Previous receptionist experience or training preferred
- Ability to work a rotating schedule including weekends, evenings, and holidays
- Flexibility to pick up shifts occasionally
- Ability to communicate effectively both verbally and in writing
- Ability to perform physical tasks including standing, walking, sitting, lifting up to 50 pounds, climbing stairs, and handling office equipment
- Commitment to ethics, honesty, and accuracy
- Willingness to participate in training and departmental meetings
- Ability to maintain professional and courteous demeanor at all times
Job Qualifications
- High school graduate or successful completion of GED
- Previous receptionist experience or training desired, preferably working with the elderly
- Participates in learning and development opportunities
- Attends all required training and departmental meetings
- Ability to complete multiple tasks with interruptions
- Professional phone skills and appearance
- Effective decision-making skills
- Ability to effectively coordinate emergency and evacuation situations
- Ability to speak clearly and distinctly when making announcements
- Effective verbal and written communication skills
- Computer literate and familiar with Word, Excel, Email
- Communicates effectively and tactfully while recognizing age, cultural orientation, needs, abilities, and physical condition
- Ability to display a sense of caring, concern, compassion, and dignity for residents
- Ability to establish and maintain effective and professional working relationships with residents, families, visitors, and employees
- Well organized and attentive to detail
Job Duties
- Receive, screen, route, and direct telephone calls and in-person inquiries to all departments in a pleasant and professional manner
- Greet and assist residents with daily needs
- Sort inter-office and external mail
- Assist in coordinating the emergency response system
- Ensure the safety and cleanliness of assigned areas by performing tasks such as vacuuming, dusting, mopping, sweeping, and maintaining restrooms, lobby, entryways, and exterior spaces
- Display excellent customer service skills by projecting a positive and cheerful demeanor with staff, residents, customers, and vendors
- Assist in the setup, take-down, cleanup, and coordination of activities and events as needed
- Make referrals to the Administrator regarding resident concerns and behavior issues
- Develop and maintain professional and appropriate relationships with residents, their families, and employees
- Gather and input data for the facility communication system, maintenance requests, and inquiry database
- Scan and upload documents into resident clinical charts
- Act as a first responder to emergency call systems and fire alarms and monitor campus security cameras
- Assume all other position related responsibilities as assigned and campus needs evolve
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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