Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.50 - $17.75
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
supportive work environment
Job Description
Our senior living facility is dedicated to providing a warm and supportive environment for residents, their families, and visitors. We pride ourselves on delivering exceptional service in a professional and compassionate manner, ensuring that each individual's experience in our community is positive and enriching. As a leading organization in senior care, we focus on fostering a caring atmosphere that promotes comfort and well-being for all who enter our doors.
We are currently seeking a Receptionist/Concierge to serve as the first point of contact at our front desk. This vital role offers a unique opportunity to contribute to the smooth ... Show More
We are currently seeking a Receptionist/Concierge to serve as the first point of contact at our front desk. This vital role offers a unique opportunity to contribute to the smooth ... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in receptionist, front desk, concierge, or customer service roles preferred
- ability to multitask and prioritize responsibilities
- proficiency in Microsoft Office Suite
- strong interpersonal and communication skills
- ability to handle confidential information with discretion
- basic knowledge of administrative and clerical procedures
- willingness to assist residents with minor mobility needs
- ability to lift up to 15 pounds occasionally
- capability to stand and walk for prolonged periods
Job Qualifications
- High school diploma or equivalent
- previous experience in a receptionist, front desk, concierge, or customer service role preferred
- experience working in a senior living community, healthcare facility, or hospitality setting is highly desirable
- exceptional verbal communication skills
- strong interpersonal and customer service skills
- basic knowledge of administrative and clerical procedures
- proficient in Microsoft Office Suite
- ability to handle confidential and sensitive information with discretion
Job Duties
- Warmly welcomes and assists residents, families, visitors, and vendors upon arrival, ensuring a positive and helpful experience
- answers, screens, and directs phone calls professionally
- takes messages, provides information, and schedules appointments as needed
- maintains an organized and secure front desk area while monitoring visitor access and maintaining confidentiality
- assists residents with inquiries, special requests, transportation arrangements, and other concierge-style services
- coordinates mail, packages, and deliveries, ensuring timely distribution to residents and staff
- supports administrative and clerical tasks, including filing, data entry, recordkeeping, and document preparation
- maintains the reception area, ensuring it is clean, organized, and welcoming at all times
- communicates effectively with all departments to relay messages, resident concerns, or operational needs
- assists with scheduling community events, activities, and appointments for residents
- responds to emergency situations or resident concerns promptly and notifies the appropriate staff as needed
- performs other duties as assigned
OysterLink is a restaurant, hospitality, and hotel job platform.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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