Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.50 - $17.75
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Employee wellness programs
Job Description
Our establishment is a distinguished senior living community dedicated to providing exceptional care and a welcoming environment for our residents and their families. We pride ourselves on fostering a supportive atmosphere where comfort, safety, and personalized attention are paramount. Our community is designed to offer a vibrant and engaging lifestyle for seniors, featuring a range of services and amenities that promote well-being and social connection. We are committed to excellence in every aspect of our operation, from healthcare services to hospitality, ensuring that every resident feels valued and cared for.
We are currently seeking a Receptionist/Concierge to joi... Show More
We are currently seeking a Receptionist/Concierge to joi... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in receptionist, front desk, concierge, or customer service role preferred
- experience working in senior living community, healthcare facility, or hospitality setting highly desirable
- exceptional verbal communication skills with a friendly and professional demeanor
- strong interpersonal and customer service skills, particularly when interacting with seniors and their families
- ability to multitask, prioritize responsibilities, and handle high-traffic situations with patience and efficiency
- basic knowledge of administrative and clerical procedures, including recordkeeping and filing
- proficient in Microsoft Office Suite (Word, Excel, Outlook) and comfortable learning facility-specific software
- ability to handle confidential and sensitive information with discretion
- familiarity with senior living or healthcare environments is a plus
- prolonged periods of sitting, standing, and walking throughout the facility
- ability to lift up to 15 pounds occasionally
- ability to assist residents with minor mobility needs, such as opening doors or retrieving small items
Job Qualifications
- High school diploma or equivalent
- previous experience in receptionist, front desk, concierge, or customer service role preferred
- experience working in senior living community, healthcare facility, or hospitality setting highly desirable
- exceptional verbal communication skills
- strong interpersonal and customer service skills
- ability to multitask and prioritize responsibilities
- basic knowledge of administrative and clerical procedures
- proficiency in Microsoft Office Suite
- ability to handle confidential information with discretion
- familiarity with senior living or healthcare environments a plus
Job Duties
- Warmly welcomes and assists residents, families, visitors, and vendors upon arrival, ensuring a positive and helpful experience
- answers, screens, and directs phone calls professionally
- takes messages, provides information, and schedules appointments as needed
- maintains an organized and secure front desk area while monitoring visitor access and maintaining confidentiality
- assists residents with inquiries, special requests, transportation arrangements, and other concierge-style services
- coordinates mail, packages, and deliveries, ensuring timely distribution to residents and staff
- supports administrative and clerical tasks, including filing, data entry, recordkeeping, and document preparation
- maintains the reception area, ensuring it is clean, organized, and welcoming at all times
- communicates effectively with all departments to relay messages, resident concerns, or operational needs
- assists with scheduling community events, activities, and appointments for residents
- responds to emergency situations or resident concerns promptly and notifies the appropriate staff as needed
- performs other duties as assigned
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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