Receptionist - 1007G (ARW002) - Mon, Wed, Thurs, Fri 8:30AM-1:30PM
Job Overview
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Flexible work schedule
Job Description
WellLife Network is one of New York's largest nonprofit health and human services organizations, dedicated to providing comprehensive support to individuals and families seeking recovery and health improvement. With a strong emphasis on compassion, inclusion, and excellence, WellLife Network strives to empower people to live their best lives through a variety of programs and services. The organization’s mission is to create a supportive community where every person has access to necessary resources and care to foster wellbeing and recovery. This environment prioritizes teamwork, dedication, and respect for each individual's journey toward health and stability.
The position available at WellLi... Show More
The position available at WellLi... Show More
Job Requirements
- High school diploma or equivalent
- Ability to perform routine clerical duties including answering phones and filing
- Experience with data entry and record keeping
- Knowledge of insurance verification processes preferred
- Ability to manage multi-line phone systems
- Proficiency in basic computer skills
- Strong customer service orientation
- Reliable and punctual
- Ability to work effectively in a team environment
Job Qualifications
- High school diploma or equivalent
- Previous clerical or administrative experience preferred
- Basic knowledge of office equipment and software applications
- Strong communication and interpersonal skills
- Ability to handle sensitive information with confidentiality
- Detail-oriented with strong organizational skills
- Ability to multitask and work under supervision
Job Duties
- Sign in addiction recovery clients and direct other clients to the correct location
- Verify financial information in avatar
- Cover front desk at site daily
- Enter applications into My Avatar
- Verify and keep track of client payments
- Verify insurance coverage for all Medicaid clients at check in
- Complete fee sets
- Close and reconcile the front desk at the end of each shift
- Answer multi-line phones, manage incoming calls, respond to front line inquiries about service available, participation requirements, insurance eligibility, transfer calls to the appropriate place
- Perform daily reminder calls for intake appointments and prescriber's appointments
- Assist with prior authorization, ensuring they are completed before submission to avoid denials, call pharmacies, inform clients of approvals, follow up with insurance companies
- File lab results
- Close charts for discharged clients
- Make bank deposits for front desk when needed
- Post and proof daily schedules
- Distribute faxes
- Assist with projects given by the office manager
- Cover front desk at various sites when short staffed or assist other programs in the building
- Perform general work duties including sending and receiving ARS faxes, distributing incoming mail, replenishing paper in fax and copy machines
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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