Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
competitive salary
on-site dining
Starbucks on campus
Bargain room
Gift shop
Daily Pay
401K with company match
Holiday pay
employer assistance programs
Job Description
Westminster Village North is a distinguished senior living community dedicated to providing a safe, welcoming, and engaging environment for its residents. This organization prides itself on fostering an inclusive and supportive atmosphere where residents feel valued and cared for. Westminster Village North offers a wide range of services and amenities aimed at enhancing the quality of life for seniors, including well-maintained living spaces, social activities, and comprehensive support services. The community is known for its commitment to excellence in customer service, safety, and resident engagement. As an equal opportunity employer, Westminster Village North embraces diversity and ensures a respectful workplace... Show More
Job Requirements
- High School Diploma or GED
- At least 1 year of experience as a receptionist or related position in a call-center or administrative environment
- Ability to communicate effectively with residents, staff, and visitors
- Knowledge of privacy and security procedures
- Capability to coordinate safety drills and respond promptly to emergencies
- Proficiency in handling phone calls and emails professionally
- Ability to maintain organized work areas and records
Job Qualifications
- High School Diploma or GED
- At least 1 year of experience as a receptionist or related position
- Experience in a call-center or administrative environment
- Strong communication and interpersonal skills
- Ability to provide exceptional customer service
- Knowledge of HIPAA and privacy regulations
- Ability to manage multiple tasks efficiently
- Professional and courteous demeanor
Job Duties
- Provides exceptional customer service to residents, staff, and visitors by assisting with inquiries, requests, and concerns in a courteous and professional manner
- Acts as a friendly and welcoming presence within the community, greeting residents and visitors and assisting them as needed
- Communicates effectively with residents and staff to ensure their needs and preferences are understood and addressed promptly
- Fosters a positive and inclusive community atmosphere by prompting social interactions and engagement among residents
- Answers phone calls or emails professionally and in a timely manner
- Provides information about guests, their visitation, the community, and safety precautions during their visit while complying with all HIPAA and privacy requirements
- Ensures visitor logs, ID badges, and any security measures are followed by everyone in the community as required
- Keeps supplies, work areas, papers, and electronic files neat and orderly
- Tracks and orders supplies as needed to ensure sufficient inventory
- Coordinates life safety and disaster preparedness drills for their designated area
- Promptly reports emergencies, safety, or security to leadership
- Assists with special projects and performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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