Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $45,000.00 - $60,000.00
Work Schedule
Standard Hours
Benefits
Generous Paid Time Off
holiday schedule
Summer Fridays
Internal mobility
Cross-Brand Discount
Exclusive Employee Sales
401k Match
Paid parental leave
Wellness Program
Commuter Benefits
Gym discounts
Job Description
Michael Kors is a globally recognized leader in fashion, renowned for its luxurious lifestyle products encompassing ready-to-wear, accessories, footwear, and watches. As part of Capri Holdings Limited, a fashion powerhouse housing other esteemed brands like Versace and Jimmy Choo, Michael Kors continually pushes the boundaries of style and innovation. The company prides itself on its creative, fast-paced, and inclusive work environment that nurtures talent and fosters exceptional customer experiences worldwide. Recognized for its global reach and dedication to quality, Michael Kors offers exciting career opportunities in a range of disciplines including retail, corporate, design, and operations.
The current o... Show More
The current o... Show More
Job Requirements
- 1-2 years of experience in a customer experience role
- Ability to work onsite Monday to Friday
- Confident, positive and comfortable in a visible role
- Passion for best-in-class workplace experience and customer service
- Strong communicator
- Proactive and self-motivated
- Creative problem-solver
- Can-do attitude
- Ability to stand, bend, squat, and lift up to 25 to 30 pounds
- Familiar with Microsoft Office Suite
- Ability to work in NYC office 5 days a week
Job Qualifications
- 1-2 years of experience in a customer experience role
- Strong communication skills
- Proactive and self-motivated with ability to set priorities independently
- Creative problem solver with innovative ideas
- Positive and confident demeanor suitable for a highly visible role
- Familiarity with Microsoft Office Suite
- Ability to work full-time onsite Monday to Friday in New York City
- Capacity to physically stand, bend, squat, and lift up to 25 to 30 pounds
Job Duties
- Greet visitors professionally and ensure a smooth check-in experience
- Maintain a polished and welcoming reception area
- Oversee calendars for internal showrooms and assist teams in space negotiation
- Monitor workplace tools for operational requests and seating changes, ensuring timely responses
- Assist in ideation and implementation of workplace experience initiatives
- Oversee day-to-day showroom activities and support large events such as Market, Press Days, and investor walkthroughs
- Conduct showroom walkthroughs with vendors to repair and maintain showroom appearance
- Balance multiple priorities and respond to urgent needs while managing daily tasks smoothly
- Support general office requests and workplace questions
- Provide ad-hoc support to the Corporate Facilities team including PTO coverage and operational needs
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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