Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $16.00
Work Schedule
Flexible
On-call
Weekend Shifts
Benefits
Competitive wages
Access to wages before payday
flexible scheduling
Paid Time Off
Holidays
Comprehensive health insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k) with employer matching
Paid training
Opportunities for advancement
meals
uniforms
Employee assistance program
Job Description
Discovery Management Group is a prominent division within the Discovery Senior Living family of companies, recognized as one of the top two largest senior living operators in the United States. The group is dedicated to managing and enhancing senior living communities nationwide, focusing on operational excellence, innovative practices, and personalized lifestyles for its residents. With over 6,500 residents served across the country, Discovery Management Group plays a pivotal role in improving the quality of life for seniors by fostering environments that encourage independence, engagement, and well-being. The company is deeply committed to creating dynamic, thriving communities by tailoring services that... Show More
Job Requirements
- High school diploma or general education degree (GED) preferred
- one to three years customer service experience and/or training
- or equivalent combination of education and experience
- flexibility to work on call or as needed basis
- willing to work holidays
Job Qualifications
- High school diploma or general education degree (GED) preferred
- one to three years customer service experience and/or training
- or equivalent combination of education and experience
- flexibility to work on call or as needed basis
- willing to work holidays
Job Duties
- Carries out telephone answering and reception duties as required
- takes complete messages with pertinent information and communicates messages to the intended recipient
- greets residents and visitors
- answers inquiries and gives directions
- collates brochures for the marketing department
- prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff
- updates the Resident Phone List and Roster and Move-In and Move-Out Register daily
- manages appointments for residents and family members such as hairdresser and transportation
- maintains and keeps desk and entry area neat and organized
- organizes, distributes mail to residents, Executive Director and Department Coordinators
- maintains resident forms for miscellaneous credits
- maintains adherence to all company personnel policies and established operating policies and procedures
- other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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