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Job Overview
Employment Type
Part-time
Work Schedule
Weekend Shifts
Benefits
Paid Time Off
Health Insurance
Dental Insurance
Retirement Plan
Professional development opportunities
Employee assistance program
flexible scheduling
Job Description
Heritage is a reputable organization known for its commitment to providing a secure and supportive environment for its community. At the heart of its operations is the Communication Center, which serves as the central hub for all incoming and outgoing calls, inventory management, reception duties, and mail handling. The Communication Center is pivotal to maintaining the safety and efficiency of the company by managing communication flows and supporting various administrative functions across the campus. Heritage prides itself on fostering a professional and welcoming atmosphere, making every interaction an opportunity to uphold its core values and enhance the overall organizational culture.Show More
Job Requirements
- Minimum 6-months experience as front desk clerk, operator, or secretary
- excellent communication skills
- proficiency with Microsoft Office Suite and Google
- technical skills operating phone systems and office equipment
- typing speed of at least 60 WPM
- must be at least 18 years old
- completed high school diploma or GED equivalent
- fluent English communication skills
Job Qualifications
- Minimum 6-months experience as front desk clerk, operator, or secretary required
- excellent communication and customer service skills
- computer program proficiency, particularly with Microsoft Office Suite and Google
- technical proficiency in operating phone system, copy machines, and other office equipment
- strong typing skills - at least 60 WPM
- must be at least 18 years of age
- completed high school diploma or GED equivalent
- ability to converse fluently in English
Job Duties
- Answer, screen, and direct phone calls in a timely manner, as well as take and relay messages
- utilize internal two-way radio communication system for campus, and respond to emergency requests quickly
- assist in the inventory and preparation of youths' personal items, including checking all luggage upon return from visits
- assist in receiving mailed items to Heritage, and distribute such items to the appropriate personnel
- maintain office supply inventory and report to supervisor of order requests
- perform clerical duties such as copying, scanning, completing letters, forms, etc. as requested
- keep the communication center neat, organized, and professional
- participate in monthly department meetings and keep updated on training expectations and company goals
- perform other duties as assigned by supervisor
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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