Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $92,000.00 - $155,250.00
Work Schedule
Standard Hours
Benefits
Health Insurance
equity
Paid Time Off
Retirement Plan
Dental Insurance
Vision Insurance
Disability insurance
Job Description
NVIDIA is a global leader in Artificial Intelligence, High-Performance Computing, and Visualization technologies. Renowned for its groundbreaking inventions, including the GPU, which acts as the visual cortex of modern computers, NVIDIA drives innovation that powers everything from artificial intelligence advancements to autonomous vehicles. The company fosters an environment where creativity meets collaboration, pushing the boundaries of what technology can achieve and opening new frontiers for discovery and innovation. NVIDIA operates at the intersection of technology and community, emphasizing a culture that encourages diverse talents to accelerate the future of AI and computing.
We are seeking an outstanding Reception Operatio... Show More
We are seeking an outstanding Reception Operatio... Show More
Job Requirements
- Minimum of a bachelor’s degree in hospitality management, hotel administration, business administration or related field (or equivalent experience)
- At least 10 years of overall experience in upscale hospitality, customer service, guest relations or high-end administrative operations
- Minimum of 2 years leadership experience
- Exceptional verbal communication skills
- Strong hospitality intuition
- Ability to handle confidential information with discretion
- Passion for customer service excellence
- Capability in data-driven decision making
- Proficiency in Microsoft Office Suite and other relevant software tools
Job Qualifications
- Bachelor's Degree in Hospitality Management, Hotel Administration, Business Administration, or related field (or equivalent experience)
- 10+ years of proven experience in upscale hospitality, customer service, guest relations, or high-end administrative operations
- 2+ years of leadership experience
- Exceptional verbal communication skills with mature judgment
- Hospitality intuition with ability to anticipate needs and create personalized experiences
- Uncompromising integrity handling confidential information with discretion
- Passion for customer service excellence and relationship building at all levels
- Data-driven decision making with ability to analyze metrics and drive insights
- Proficiency in Microsoft Office Suite and relevant software tools
Job Duties
- Build, lead, and scale a high-performing reception operations team across multiple buildings on corporate campus, cultivating a hospitality mindset
- Cultivate lasting relationships with guests and team members, creating a warm and inviting atmosphere
- Recruit, onboard, mentor, and develop team members emphasizing service, career progression, and skills development
- Establish performance metrics and accountability frameworks to drive continuous improvement
- Partner cross-functionally with Facilities, Security, Events, and Executive Assistant teams to deliver world-class service
- Analyze data and critical metrics to identify trends, opportunities, and service improvements
- Manage the complete guest journey from pre-arrival registration to departures, including compliance and security protocols
- Develop and champion service standards positioning the team as trusted concierges and problem-solvers
- Provide high-level support to C-suite executives, managing key tasks, special requests, and projects with discretion
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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