Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k)
Employee Discounts
Career development opportunities
flexible scheduling
Job Description
HRI Hospitality is a distinguished hospitality company that offers a unique perspective on hotel ownership and management. Known for both restoring historic properties to their former grandeur and developing new build projects that serve as vibrant centers within their urban communities, HRI Hospitality is committed to elevating the guest experience and setting new standards in hotel management. With a diverse portfolio of brands located in exciting and dynamic locations, HRI Hospitality provides a platform for individuals seeking to build or grow their careers within the hospitality industry. The company's dedication to warm welcomes and unforgettable guest experiences reflects a deep... Show More
Job Requirements
- Ability to move, lift, carry, push, or pull objects up to 50 pounds
- ability to stand, sit, or walk for extended periods
- maintain professional and clean personal appearance
- ability to communicate effectively in verbal and written English
- comply with company safety and quality assurance standards
- maintain flexible work schedule
- ability to assist individuals with disabilities
- ability to maintain calm and courteous demeanor under pressure
- ability to use computer systems for managing reservations and payments
Job Qualifications
- High school diploma or GED with one year experience in guest services or front desk roles
- or two-year degree in hotel and restaurant management, hospitality, business administration, or related field
- excellent verbal and written communication skills in English
- strong interpersonal and problem-solving abilities
- ability to prioritize and manage time effectively
- knowledge of hotel services and New Orleans cultural events
- ability to maintain confidentiality and professional appearance
Job Duties
- Welcome and acknowledge each guest with a smile and friendly greeting
- process guest check-ins by confirming reservations and assigning rooms
- issue and activate room keys according to hotel policies
- handle all forms of payment including room charges, cash, checks, debit, and credit
- answer and process guest calls, messages, requests, questions, or concerns
- coordinate with Housekeeping to track room readiness
- run and review daily reports on arrivals and departures
- balance and secure cash bank at beginning and end of shifts
- resolve guest issues and special requests promptly
- complete designated cashier and closing reports accurately
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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