Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $21.00 - $22.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
prescription drug coverage
401k
Paid Time Off
Life insurance
Paid parental leave
short-term disability
long-term disability
flexible spending accounts
Commuter Benefits
Legal Assistance
Employee assistance program
Employee Discounts
Job Description
Williams Lea is a global leader in providing business process outsourcing and professional services with a rich history spanning over 200 years. The company employs over 5,200 skilled professionals worldwide who specialize in delivering efficient, high-quality business support services tailored for complex and highly regulated industries. With a strong commitment to innovation and continuous improvement, Williams Lea utilizes advanced technology combined with expert processes to help organizations optimize their operations and adapt to the evolving digital landscape. As the company moves into its third century, it remains dedicated to helping businesses succeed in an environment driven by digital transformation and... Show More
Job Requirements
- High school diploma or equivalent
- Minimum two years receptionist, switchboard, or administrative assistant experience
- Strong customer service skills
- Ability and willingness to learn company knowledge
- Ability to work in a fast-paced environment
- Effective communication skills
- Attention to detail
- Intermediate skills in Microsoft Word and Excel
- Ability to prioritize tasks
- Excellent communication skills
- Self-motivation and multi-tasking ability
Job Qualifications
- High school diploma or equivalent
- Minimum of two years receptionist, switchboard, or administrative assistant experience preferably in banking, legal, or large corporate environment
- Exceptional customer service skills to effectively greet and communicate with callers and visitors
- Ability and willingness to learn in-depth knowledge of the company to more efficiently handle calls and greet visitors
- Ability to work in a fast-paced team environment
- Ability to communicate effectively and professionally with co-workers and clients
- Attention to detail with emphasis on accuracy and quality
- Intermediate computer skills including Microsoft Word and Excel
- Ability to prioritize work to balance multiple projects and deadlines
- Excellent verbal and written communication skills
- Self-motivated and the ability to multi-task
Job Duties
- Answer incoming calls received on a multi-line phone system in a cordial, professional, and timely manner
- Transfer calls to appropriate individuals
- Greet clients and visitors to the office with warmth and professionalism
- Notify employees of visitor arrival when necessary
- Provide high-level services to staff, clients, and guests
- Communicate with manager and client on job or deadline issues
- Handle additional projects as assigned
- Handle sensitive and confidential documents and information
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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