Reception

Charleston, SC, USA|Onsite

Job Overview

Employment Type

Hourly

Part-time

Compensation

Type:

Hourly

Rate:

Range $18.00 - $20.00

Work Schedule

Weekend Shifts

Night Shifts

Benefits

competitive pay

retail commission

Service commission

Health Insurance

Paid Time Off

Employee Discounts

Career growth opportunities

Job Description

Arch Amenities Group is the world’s leading company specializing in spa, fitness, and leisure services. Renowned for its commitment to excellence, Arch Amenities Group operates facilities that blend luxury with exceptional customer service to offer an unparalleled wellness experience. The company takes pride in developing a culture built on integrity, inclusiveness, and the highest standards of service, making it a preferred destination for guests and members seeking relaxation, health, and recreational activities. The company’s mission focuses on fostering well-being through innovative facility management and outstanding guest relations, creating memorable moments for all who visit their venues.

As a Spa Re... Show More

Job Requirements

High school diploma or equivalent
Customer service experience
Experience handling money
Strong communication skills
Ability to multitask efficiently
Professional appearance and demeanor
Physical ability to stand and move for extended periods
Ability to lift up to 25 lbs
Availability to work nights, weekends, and holidays
Proficiency with computer and office equipment

Job Qualifications

High school diploma but college degree preferred
Customer service experience
Previous experience handling money
Excellent communication, customer service skills, and work ethic
Efficient, well organized, and able to handle a variety of duties simultaneously
Professional manner, discretion, and appearance
Excellent verbal and written skills
Energetic, enthusiastic and motivational
Strong team player
Proficient in appropriate computer skills and office equipment
Ability to lift 25 lbs
Availability to work nights, weekends and holidays
Availability to stand for long periods of time
Ability to stand, stoop, kneel, crouch, bend, walk, and talk
Regularly required to use hands to finger, handle, feel or operate objects, tools, or controls
and reach with hands and arms

Job Duties

Ensures the Arch Amenities Group experience for members and guests by maintaining the standards set in Arch Amenities Group Basics to Excellence (BTE), Arch Amenities Group Mission Statement/Values
Standards and Expectations, and Arch Amenities Group Brand Standards
Adheres to policies of the facility and Arch Amenities Group
Reports any incident or accident to the Facility Manager
Submits all paperwork and financial reporting, when applicable, in accordance with Arch Amenities Group policy
Develops and maintains accurate department maintenance procedures and checklists through routine preventative maintenance and repair
Maintains a monthly inventory of supplies and or products, when applicable
Becomes knowledgeable about the facility and its amenities in order to effectively communicate with members and/or guests
Participates in the Manager on Duty (MOD) schedule, if applicable
Helps ensure facility is only accessed by actual members and/or guests, and that it is safe and secure at all times
Greets each and every guest with a smile and direct eye contact
Goes the extra mile for members and guests by offering to make reservations, find directions, look up phone numbers, etc
Uses time efficiently throughout shift by checking equipment, locker rooms, gift shop stocks, inventory, etc
Ensures proper coverage when it’s necessary to leave the area
Keeps area clear of clutter and personal effects
Informs co-worker(s) of pertinent information at the end of the shift
Maintains and updates staff communication book
Informs facility manager of any member, guest, or facility issues
Enrolls members and guests in programs
Makes reservations for spa services and personal training, when applicable
Receives payments for goods and services and properly accounts for the money
Reconciles daily sales, deposits, and receipts, when applicable
Assists staff with lifting and storing facility equipment, furniture, and products to help maintain facility and prepare for special events
Additional duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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