Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.50 - $20.50
Work Schedule
Standard Hours
Flexible
Benefits
Paid Time Off
Health Insurance
Dental Insurance
Retirement Plan
Professional development opportunities
Job Description
HAVEN is Oakland County's only agency dedicated to providing comprehensive services for survivors of intimate partner violence (IPV) and sexual assault (SA). With a strong commitment to its mission, HAVEN strives to empower survivors to heal and actively engages individuals and communities to address and prevent sexual violence and intimate partner violence. The organization serves as a vital resource for victims, helping them navigate the path to recovery with empathy, support, and empowerment. HAVEN’s vision is ambitious and clear — to eradicate sexual assault and intimate partner violence and to heal those affected by these injustices. With a foundation built... Show More
Job Requirements
- Possess a minimum of high school diploma
- at least one year's experience in an office environment with administrative and customer service experience
- excellent verbal and written communication skills
- ability to work with diverse populations
- able to multi-task and prioritize responsibilities
- strong emotional intelligence
- strong computer skills including Microsoft Office and internet literacy
- ability to commute to work daily
- ability to work occasional evening hours
Job Qualifications
- Possess a minimum of high school diploma
- at least one year's experience in an office environment with a combination of administrative work and customer/client service experience
- excellent verbal and written communication skills
- interpersonal skills
- ability to work with individuals from diverse backgrounds
- commitment to providing judgment free and empowerment-based services
- ability to multi-task
- strong emotional intelligence
- ability to prioritize responsibilities
- critical thinking skills
- strategic thinking skills
- strong computer proficiency in Microsoft Office product suite
- general internet literacy
- ability to work occasional evening hours as required
Job Duties
- Answer incoming telephone calls and transfer to appropriate staff
- answer general questions regarding HAVEN programs and services
- courteously and professionally greet clients, visitors, volunteers, vendors and community partners
- allow building access to authorized individuals
- notify appropriate staff of arrivals
- guide individuals through the building as needed
- follow all safety protocols and proper screening procedures
- notify administrators of high-risk situations
- regularly assess for potential improvements to safety processes
- maintain order, cleanliness and organization of lobby, visitors, donations, volunteers
- perform a variety of administrative and clerical tasks including data entry for internal and governmental reporting
- office duties such as copying, faxing, laminating, scanning, emailing, managing incoming and outgoing U.S. mail
- ensure counseling logs are accessible and up-to-date
- coordinate donation activities including greeting donors and managing receipt of donated items
- assist with tracking supply inventory and donation management
- additional duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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