United Airlines, Inc. logo

United Airlines, Inc.

Recent Job:Customer Service Agent(Gate & Ticketing)(Phoenix)

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Salary
Rate:
Range $40,000.00 - $60,000.00
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Profit sharing
Paid Time Off
Employee travel privileges

Job Description

United Airlines is a leading global airline recognized for its commitment to safety, service excellence, and operational reliability. Operating an extensive network of domestic and international flights, United Airlines has established itself as a major player in the aviation sector by continuously investing in technology, customer experience, and employee development. The airline places a strong emphasis on creating an inclusive workplace culture that values diversity, teamwork, and professional growth. With a fleet that serves hundreds of cities worldwide, United Airlines ensures seamless travel experiences for millions of passengers annually.

At the heart of United Airline's ground operation is the Cus... Show More

Job Requirements

  • high school diploma or equivalent
  • no prior airline experience required
  • availability to work any shift including nights and weekends
  • ability to stand for extended periods
  • strong communication skills
  • customer service orientation
  • basic computer literacy

Job Qualifications

  • high school diploma or equivalent
  • strong communication and interpersonal skills
  • customer-focused with problem-solving abilities
  • ability to work in a fast-paced environment
  • proficiency with computers and operational software
  • flexible availability including early mornings, late nights, weekends, and holidays

Job Duties

  • check in passengers
  • verify travel documents
  • sell ancillary services such as seat upgrades and baggage fees
  • provide service recovery by re-booking passengers during delays or cancellations
  • assist passengers at ticket counters, baggage service offices, and boarding gates
  • multitask between operational systems and passenger interactions
  • support ramp and flight crew operations

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.