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United Airlines

Recent Job:Customer Service Agent(Gate & Ticketing)(Philadelphia)

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Salary
Rate:
Range $40,000.00 - $60,000.00
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Profit sharing
Paid training
Global travel privileges

Job Description

United Airlines is a leading global airline committed to connecting people and cultures across the world. Known for its extensive domestic and international route network, United Airlines serves millions of passengers annually, providing safe, reliable, and comfortable travel experiences. The company is dedicated to innovation, sustainability, and excellent customer service, continually striving to improve every aspect of air travel. As an industry leader, United Airlines invests heavily in its workforce, recognizing that its employees are the backbone of its success. The company fosters a supportive and inclusive environment that values diversity, collaboration, and career growth.

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Job Requirements

  • high school diploma or equivalent
  • no prior airline experience required
  • availability for various shifts including early morning and late night
  • ability to stand for entire shifts
  • strong interpersonal and communication skills
  • customer-focused mindset
  • problem-solving skills

Job Qualifications

  • high school diploma or equivalent
  • strong customer service skills
  • ability to multitask in a fast-paced environment
  • effective communication skills
  • problem-solving ability
  • basic computer proficiency
  • willingness to work flexible hours including nights, weekends, and holidays

Job Duties

  • check in passengers
  • verify travel documents
  • sell ancillary services like seat upgrades and baggage fees
  • manage service recovery by rebooking passengers during delays or cancellations
  • assist passengers at ticket counters, baggage service offices, and boarding gates
  • multitask between check-in systems and passenger interactions
  • provide operational support to ramp and flight crews

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.