Recent Job:Customer Service Agent(Gate & Ticketing)(Jacksonville)

Jacksonville, FL, USA|Onsite

Job Overview

Employment Type

Hourly

Full-time

Compensation

Type:

Salary

Rate:

Range $40,000.00 - $60,000.00

Work Schedule

Day Shifts

Weekend Shifts

Night Shifts

Benefits

Medical insurance

Dental Insurance

Vision Insurance

401(k) Plan

Profit sharing

Paid Time Off

Employee travel privileges

Job Description

United Airlines is a leading global airline renowned for its commitment to safety, reliability, and exceptional customer service. Operating worldwide with a strong presence in major hubs like Denver International Airport (DEN), United Airlines plays a crucial role in connecting people and places across the globe. As a major player in the aviation industry, United continues to innovate and expand its services while maintaining a strong focus on the customer experience and operational excellence. The company prides itself on a culture of inclusivity, teamwork, and professionalism, ensuring that both passengers and employees thrive in a dynamic and evolving environment.

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Job Requirements

High school diploma or equivalent
no prior airline experience required
availability for all shifts including early day shifts starting at 4 AM, night shifts ending at 11 PM, weekends, and holidays
ability to stand for entire shift
ability to handle a fast-paced work environment
excellent customer service skills
reliable and punctual

Job Qualifications

High school diploma or equivalent
excellent communication and interpersonal skills
ability to multitask and work under pressure
basic computer proficiency
customer-focused with problem-solving abilities
ability to work flexible shifts including early mornings, late nights, weekends, and holidays
teamwork-oriented attitude

Job Duties

Check in passengers
verify travel documents
sell ancillary services such as seat upgrades and baggage fees
manage service recovery including rebooking passengers during delays or cancellations
provide operational support to ramp and flight crews
multitask between check-in system and passenger interactions
handle passenger inquiries and resolve issues

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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