Recent Job:Customer Service Agent(Gate & Ticketing)(Indianapolis)
Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Salary
Rate:
Range $40,000.00 - $60,000.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k)
Profit sharing
Paid Time Off
Employee travel privileges
Job Description
United Airlines is a leading global airline known for its commitment to delivering exceptional customer service and operational excellence. With a vast network of domestic and international routes, United Airlines connects millions of passengers to destinations worldwide. The airline is recognized for its dedication to safety, innovation, and sustainability, creating a dynamic work environment where teamwork and customer satisfaction are paramount. United Airlines employs a large and diverse workforce, including ground operations teams that play a critical role in ensuring smooth and timely flight departures and arrivals. As a major player in the aviation industry, United Airlines continually invests in... Show More
Job Requirements
- high school diploma or equivalent
- no prior airline experience required
- availability for early mornings, late nights, weekends, and holidays
- ability to stand and walk for extended periods
- excellent interpersonal skills
- problem-solving mindset
- basic computer skills
Job Qualifications
- high school diploma or equivalent
- excellent communication skills
- customer-focused attitude
- ability to multitask and work in a fast-paced environment
- problem-solving skills
- basic computer proficiency
- adaptability to various shifts and schedules
Job Duties
- check in passengers
- verify travel documents
- sell ancillary services like seat upgrades and baggage fees
- provide service recovery by re-booking passengers during delays or cancellations
- support operational needs at ticket counters, baggage service offices, and boarding gates
- multitask between check-in systems and passenger interactions
- maintain high customer service standards under pressure
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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