Recent Job:Customer Service Agent(Gate & Ticketing)(Fort Worth)
Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Salary
Rate:
Range $40,000.00 - $60,000.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) Plan
Profit sharing
Paid training
Global travel privileges
Job Description
United Airlines is a leading global airline known for connecting people and uniting the world through its comprehensive network of flights. With a commitment to safety, reliability, and outstanding customer service, United Airlines operates a vast domestic and international route system. The airline emphasizes innovation and operational excellence, striving to provide a seamless travel experience for millions of passengers each year. Headquartered in Chicago, United Airlines has a strong presence at major hubs across the United States, including Denver International Airport (DEN), where this position is based.
As a Customer Service Agent at United Airlines at the Denver ... Show More
As a Customer Service Agent at United Airlines at the Denver ... Show More
Job Requirements
- high school diploma or equivalent
- no prior airline experience required
- ability to stand for extended periods
- availability for early morning, late night, weekend, and holiday shifts
- strong problem-solving skills
- customer-focused attitude
- ability to work in a fast-paced environment
Job Qualifications
- high school diploma or equivalent
- strong customer service skills
- excellent communication skills
- ability to handle stressful situations with compassion
- proficiency with computers and operational software
- ability to multitask effectively
- willingness to work flexible hours including nights, weekends, and holidays
Job Duties
- check in passengers
- verify travel documents
- sell ancillary services such as seat upgrades and baggage fees
- provide service recovery by rebooking passengers during delays and cancellations
- work at ticket counter, baggage service office, and boarding gates
- multitask between check-in system and passenger interactions
- support operational needs of ramp and flight crews
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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