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United Airlines

Recent Job:Customer Service Agent(Gate & Ticketing)(Dallas)

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Salary
Rate:
Range $40,000.00 - $60,000.00
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k) plan with Company Match
Profit sharing
Paid travel privileges
Paid Time Off

Job Description

United Airlines is a leading global airline renowned for its commitment to excellent passenger service and operational efficiency. Serving millions of customers annually, the company operates an extensive network of flights connecting major cities worldwide. Headquartered in Chicago, Illinois, United Airlines has a strong presence in major hubs across the United States, including Denver International Airport (DEN), where this role is based. As part of its mission to connect people and unite the world, United Airlines emphasizes safety, reliability, and customer care at every touchpoint.

This opportunity is for the position of Customer Service Agent at the Denver h... Show More

Job Requirements

  • High school diploma or equivalent
  • no prior airline experience required
  • ability to stand for entire shifts
  • availability for early mornings, late nights, weekends, and holidays
  • strong interpersonal skills
  • ability to work in a high-pressure environment
  • ability to use operational software
  • customer-focused attitude

Job Qualifications

  • High school diploma or equivalent
  • excellent communication skills
  • strong problem-solving abilities
  • customer service experience preferred but not required
  • ability to multitask in a fast-paced environment
  • basic computer proficiency
  • flexibility to work various shifts including weekends and holidays

Job Duties

  • Checking in passengers
  • verifying travel documents
  • selling ancillary services such as seat upgrades and baggage fees
  • assisting with service recovery by re-booking passengers during delays or cancellations
  • operating ticket counters, baggage service offices, and boarding gates
  • providing operational support to ramp and flight crews
  • managing passenger inquiries under pressure

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.