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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $41,000.00 - $68,300.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Paid Time Off
Paid holidays
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
accident insurance
critical illness insurance
Employee assistance program
Tuition assistance program
401(k)
Referral Bonus Program
Earned wage access
hotel discounts
Restaurant Discounts
Employee meal option
Starbucks discount
Garage parking discount
Job Description
The Read House Hotel, located at 107 West MLK Blvd, Chattanooga, TN, is a landmark destination known for its historic significance and classic elegance. Established in 1872, this award-winning hotel combines the grandeur of the Roaring '20s with modern luxury to offer guests a unique and memorable hospitality experience. The Read House prides itself on blending vintage charm with contemporary service excellence, making it a favored choice for travelers and event planners alike. Recognized as a top hospitality employer in Chattanooga, the hotel has earned accolades such as the 2025 Winner and a repeated finalist from 2022 to 2024 for... Show More
Job Requirements
- High school diploma or equivalent
- post graduate or degree in relevant field preferred
- two to four years of related banquet, catering, or event planning experience preferred
- experience within luxury, lifestyle, or independent hotels preferred
- ability to prioritize and remain highly organized
- excellent computer skills including typing and software proficiency
- strong communication skills
- proficiency in restaurant POS, reservation, and inventory applications
- ability to use Property Management System
- excellent organization, prioritization, and time management
- ability to work well in high-pressure situations
- knowledge of Delphi software
- knowledge of staffing guidelines for event spaces
- knowledge of important hotel accounts and clients
- knowledge of legal and contractual agreements
- familiarity with basic hotel procedures including accounting, reservations, front office and food and beverage
- ability to frequently lift up to 20 pounds and occasionally up to 30 pounds
- clear vision
- basic hearing ability
- excellent verbal communication skills
- ability to traverse work areas
- ability to work independently and in a team
- ability to multitask and work effectively in a fast-paced environment
- ability to apply patience and understanding
- ability to perform well under pressure
- ability to work varied shifts including weekends and late night events
Job Qualifications
- High school diploma or equivalent
- post graduate or degree in relevant field preferred
- two to four years of related banquet, catering, or event planning experience preferred
- experience within luxury, lifestyle, or independent hotels preferred
- ability to prioritize and stay organized
- excellent computer skills including typing and software use
- strong communication skills with guests, team members, and management
- proficiency with POS, reservation, and inventory applications
- ability to accurately input information in the Property Management System
- excellent organization, time management and prioritization skills
- ability to work under pressure
- knowledge of Delphi software including BEO creation
- familiarity with staff guidelines for event setup and breakdown
- knowledge of key hotel accounts and clients
- understanding of legal and contractual agreements
- knowledge of basic hotel procedures including accounting, reservations, front office and food and beverage departments
Job Duties
- Create detailed banquet event orders to meet client specifications
- manage room blocks, food and beverage requirements, meeting room setups, billing and additional client needs
- communicate and enforce contractual agreements related to meeting space and food and beverage
- ensure timely payment of guest checks, master folios and deposits
- provide accurate information to all departments including during BEO and group resume meetings
- collaborate with culinary operations for event menu design and customization
- maintain proper event documentation and update Delphi system records
- organize site visits, planning meetings and pre/post-convention meetings
- greet clients upon arrival and act as on-site contact to resolve issues
- maximize revenue by upselling hotel services and food and beverage outlets
- coordinate with outside vendors as needed
- maintain regular and punctual on-site attendance and work flexible schedule including evenings, weekends and holidays
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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