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MV Transportation

RDU Senior Shift Supervisor

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Equal employment opportunity

Job Description

MV Transportation is a leading provider of transportation services dedicated to delivering safe, reliable, and efficient transit solutions across numerous regions. Established with a commitment to excellence and innovation, MV Transportation operates as a reputable public transit company that offers various services including paratransit, fixed-route transit, and shuttle operations. With a strong focus on customer satisfaction, employee development, and community engagement, the company continues to expand its service offerings and improve the quality of transportation for millions of passengers each year. They prioritize safety, compliance, and operational integrity, making them a trusted name in the transit sector.

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Job Requirements

  • High school diploma
  • minimum one year experience as a shift supervisor in a public transit system
  • knowledge of system routes and service area
  • familiarization with all vehicles operating in the service
  • ability to understand client policies and procedures
  • ability to comprehend MV Transportation and CBA policies and procedures
  • excellent verbal and written communications skills
  • working knowledge of Microsoft Word and Excel
  • ability to read write and speak English

Job Qualifications

  • High school diploma
  • minimum one year experience as a shift supervisor in a public transit system
  • knowledge of system routes and service area
  • familiarization with all vehicles operating in the service
  • ability to understand client policies and procedures
  • ability to comprehend MV Transportation and CBA policies and procedures
  • excellent verbal and written communications skills
  • working knowledge of Microsoft Word and Excel
  • ability to read write and speak English

Job Duties

  • Perform spot checks on operators and shift supervisors
  • inspect vehicles for cleanliness and policy compliance reporting all violations and discrepancies
  • issue and receive required equipment to shift supervisors daily
  • monitor shift supervisor logs and reports for accuracy completeness and performance
  • work with shift supervisors to ensure reporting is timely and accurate
  • schedule special assignments to shift supervisors as needed
  • assist assistant general manager as a witness when issuing discipline
  • conduct research on performance issues including service delays and reported route issues and develop reports accordingly
  • coach operators on DriveCam events
  • monitor system performance on the street through Orbital
  • call in accident reports to claims line
  • perform clerical and administrative duties as assigned
  • respond to and accurately document emergency situations incidents injuries reporting to claims line if necessary
  • attend to minor bio spills as needed
  • transport operators to and from medical center if needed
  • investigate and complete route impediment logs as assigned
  • report for duty for special service events as assigned
  • provide excellent customer service to client passengers and operators at all times
  • prepare other written documentation reports as needed
  • monitor and complete regular reports to assistant general manager general manager and other departments as needed

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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