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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Job Description
Loews Miami Beach Hotel is a renowned oceanfront destination located in the heart of South Beach. Recently revitalized with a 50 million dollar renovation, this iconic hotel offers a fresh and luxurious experience for every guest. Known for its stylish atmosphere and impeccable service, the hotel combines its rich history with contemporary design upgrades, featuring all-new touchpoints throughout the property. As a landmark in Miami Beach hospitality, Loews Miami Beach Hotel has redefined the oceanfront experience by focusing on comfort, elegance, and vibrant social spaces to meet the needs of both business and leisure travelers.
The role offered at thi... Show More
The role offered at thi... Show More
Job Requirements
- High school diploma or equivalent
- One plus years experience as a Food Server in high volume upscale hotel or restaurant environment
- Knowledge of food terminology food service techniques and sanitation standards
- Exceptional guest service skills
- Basic computer skills
- Ability to stand walk stoop bend and lift trays weighing up to 35 pounds repetitively
- Ability to work flexible schedule including weekends and holidays
Job Qualifications
- High School diploma or equivalent
- One + years experience as a Food Server in high volume, upscale Hotel or Restaurant environment
- Thorough knowledge of food terminology, food service techniques and sanitation standards
- Exceptional guest service skills
- Basic computer skills
- Ability to stand, walk, stoop, bend and lift trays weighing up to 35 pounds repetitively during entire shift
- Ability to work flexible schedule to include weekends and holidays
Job Duties
- Maintains current knowledge of all menu offerings, to include ingredients, preparation method and time required, presentation and appearance
- Sets up assigned station with all required supplies, "Mis en Place"
- Greets guests in a polite professional manner according to Loews standards
- Suggestively sells menu items to guests so as to enhance the dining experience
- Records all aspects of guests order accurately and enters guest orders into POS terminal
- Coordinates placement of order so that the timing of preparation and delivery flows consistently throughout entire meal
- Monitors preparation of individual courses to ensure proper flow
- Inspects presentation of all food items to ensure that a quality product is delivered to the guests as ordered
- Serves all food and beverage items professionally, according to Loews Standards
- Monitors guests at all times, anticipates needs, responds to requests, ensures satisfaction
- Prepares and presents accurate, complete guest check
- Collects monies due and or applies charges to guest account using POS terminal
- Completes end of shift revenue report and cash deposit
- Performs all side work duties as assigned by manager/supervisor
- Other duties as assigned
- Promotes and applies teamwork skills at all times
- Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
- Is polite, friendly, and helpful to guests, management and fellow team members
- Executes emergency procedures in accordance with hotel standards
- Complies with required safety regulations and procedures
- Attends appropriate hotel meetings and training sessions
- Maintains cleanliness and excellent condition of equipment and work area
- Complies with hotel standards, policies and rules
- Recycles whenever possible
- Remains current with hotel information and changes
- Complies with hotel uniform and grooming standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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