Worldwide Flight Services logo

Ramp Services Supervisor

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Exact $25.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

pay advance
Recognition awards
Medical insurance
Employee Discounts
wellness programs
401k plan
Career development opportunities

Job Description

Worldwide Flight Services (WFS) is a leading global provider of cargo, passenger, ramp handling, and technical services operating across 164 airport locations in 18 countries and five continents. With a strong commitment to safety, security, and operational excellence, WFS has established itself as an industry leader known for delivering exceptional service to its customers every day. The company fosters a culture of inclusion, equity, and respect for its diverse workforce, customers, vendors, and third parties. As a prominent player in the aviation services sector, WFS offers various career opportunities with competitive compensation and benefits, ensuring employees grow and succeed within... Show More

Job Requirements

  • Must have high school diploma or GED
  • 2-3 years of experience in ramp operations or ground handling
  • ability to read, write, speak, and understand English
  • strong leadership, communication, problem-solving, and knowledge of ramp operations
  • must be able to work a flexible schedule, including nights, weekends, and holidays
  • must have and maintain a valid US Driver's License
  • ability to hold and maintain an Airport Badge

Job Qualifications

  • High school diploma or GED
  • 2-3 years of experience in ramp operations or ground handling
  • strong leadership skills
  • effective communication abilities
  • problem-solving skills
  • knowledge of ramp operations
  • prior leadership or supervisory experience
  • strong team management skills
  • strong verbal and written skills for issue resolution
  • knowledge of FAA, TSA, and airline regulations
  • ability to multitask under pressure
  • ability to write routine reports and correspondence
  • understanding of passenger and airline service expectations

Job Duties

  • Manage, coordinate, and control airport activities for ramp services functions
  • monitor the quantity and quality of work performance within assigned areas
  • direct personnel, oversee staffing requirements, and provide input on hiring, training, coaching, counseling, and termination of subordinates
  • ensure compliance with company rules, standards, and contractual agreements
  • monitor and enforce budgetary controls and manning requirements
  • communicate with Airport Board officials and individual customers as needed
  • proactively supervise employees to maintain high standards of customer satisfaction, safety, security, quality, and employee relations
  • maintain operations in compliance with corporate security programs and TSA regulations
  • conduct required company audits to ensure continuity and compliance
  • implement and clarify the site-specific security plan, ensuring all staff have proper ID badges
  • promote a respectful and equitable work environment for employees, customers, vendors, and third parties
  • ensure all staff follow safety and operational standards, and address passenger or operational concerns professionally
  • coordinate with all departments to meet operational needs, including catering, fueling, and maintenance
  • represent the company in assigned capacities
  • regularly report to work and meet job expectations
  • demonstrate strong analytical, mathematical, and problem-solving abilities
  • interpret technical instructions and adapt to various abstract and concrete challenges

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.