Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Disability insurance
Employee assistance program
Uniform allowance
Job Description
The hiring establishment is a reputable ground handling services provider dedicated to supporting airline operations at various airports. Specializing in comprehensive ground support, the company ensures the seamless transition of aircraft on the ground by handling essential services such as baggage and cargo handling, aircraft servicing, and passenger assistance. This organization prides itself on safety, efficiency, and professionalism, maintaining strict adherence to airline, airport, and FAA regulations. The company's commitment to exceptional service quality and operational excellence has earned it a strong reputation in the aviation ground support industry.
The role being offered is a Ground Support Specialist position, whic... Show More
The role being offered is a Ground Support Specialist position, whic... Show More
Job Requirements
- High school diploma or equivalent
- Must be 18 years of age or older
- Must have reliable telephone and transportation
- Must have valid driver’s license
- Treat all information as confidential
- Possess the tact to deal with all levels of situations, client representatives, employees and the public
- Must be able to read, write, understand and carry out instructions in English
- Ability to communicate in English clearly and concisely verbally and in written form
- Must be detail-oriented and perform with minimal supervision
- Must be able to handle multiple situations simultaneously
- Must have excellent radio/telephone skills
- Must be able to lift, stoop, squat, push, stand and/or bend throughout the shift
- Must be able to do repeated heavy lifting up to 70 lbs for extended periods of time
- Must be able to sit, stand, lift, and/or bend throughout shift
- Must be willing and able to work in a variety of climatic conditions including extreme heat and cold, high winds, rain, ice and snow
- Must pass pre-employment and random drug tests
- Must pass a criminal background check
- Must be willing and able to cope with a variety of non-routine situations including early/late flights, weather and mechanical delays, passenger assistance including accommodation/re-accommodation
- Must be a citizen of the United States or possess necessary INS authorization
- Must have clear driving record
Job Qualifications
- High school diploma or equivalent
- Computer experience preferred
- Previous customer service experience preferred
- Must be 18 years of age or older
- Must have reliable telephone and transportation
- Must have valid driver’s license
- Treat all information as confidential
- Possess the tact to deal with all levels of situations, client representatives, employees and the public
- Must be able to read, write, understand and carry out instructions in English
- Ability to communicate in English clearly and concisely verbally and in written form
- Must be detail-oriented and perform with minimal supervision
- Must be able to handle multiple situations simultaneously
- Must have excellent radio/telephone skills
- Must be familiar with all FAA/Airline/Company/Airport regulations
Job Duties
- Handling and care of passenger baggage
- Loading, unloading, transportation to and from various locations of the airport
- Handling and care of U.S. mail, freight, express parcels
- Loading, unloading, transportation to and from various locations of the airport
- All ground handling must be accomplished in accordance to customer and G2 specifications
- Must be safety oriented
- Safety of personnel, passengers, equipment and aircraft is your number one priority at all times
- Operation of various aircraft servicing equipment to handle aircraft electrical, engine start, lavatories and water service, and deicing in some locations
- Provide safe guidance of aircraft to and from parked areas, taxiways and gate areas utilizing visual, hand, verbal and electronic communications
- Pushing or towing aircraft to and from designated locations on the airport
- Able to assist disabled passengers in and out of the aircraft
- Thorough cleaning of aircraft interiors, including turn and overnight as directed by company and/or client specifications and procedures
- Pull computer work assignments and provision aircraft as directed
- Pull assignments or work orders from computer, as needed
- Do all reports accurately and in a timely manner
- Must be familiar with all FAA/Airline/Company/Airport regulations
- Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs
- Project a positive image and respond to inquiries from clients, staff and public in a courteous manner
- Attend meetings and inservices as required
- Utilize appropriate communications channels and maintain records, reports and files as required
- Must be attired in proper uniform and protective gear as directed by company officials and identification must always be visible
- Adhere to company policies and procedures and participate in achievement of company objectives
- Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner
- Perform other duties as requested
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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