Ramp & Customer Service Agent

Eugene, OR, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Exact $16.24

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

Free stand-by travel privileges

Medical

Dental

Vision

generous 401k match program

quarterly and annual bonus plans

Generous holiday and paid time off

Job Description

Horizon Air is a reputable regional airline known for delivering exceptional service and connecting communities across the Pacific Northwest and beyond. As part of the Alaska Air Group, Horizon Air embodies a commitment to safety, customer satisfaction, and operational excellence. Our dedicated teams at airports work collaboratively to ensure seamless travel experiences, moving guests and their belongings from curb to cabin with care and efficiency. Horizon Air prides itself on fostering a welcoming and inclusive environment for employees and passengers alike and supports professional development and career growth within the airline industry.

We are currently seeking enthusiastic and hardworking i... Show More

Job Requirements

High school diploma or equivalent
strong written and verbal communication skills
ability to juggle multiple tasks in a fast-paced environment
must have a valid unexpired driver’s license issued by a US state, a US territory or the District of Columbia
ability to learn and operate a computerized reservation system
typing speed of at least 25 WPM
ability to consistently lift 50 pounds
must be able to stand for long periods of time
must be able to bend, stoop, squat, reach and grasp
ability to perform basic mathematics
ability to work a flexible schedule including nights, weekends and holidays
ability to participate in paid training that may require overnight travel
depending on work location, ability to obtain USPS Mail Handling Certification
ability to obtain airport security clearance
ability to communicate in English
high school diploma or equivalent
minimum age of 18
must be authorized to work in the U.S.

Job Qualifications

High school diploma or equivalent
strong written and verbal communication skills
ability to juggle multiple tasks in a fast-paced environment
typing speed of at least 25 WPM
ability to learn and operate a computerized reservation system
ability to consistently lift 50 pounds
ability to stand for long periods
ability to bend, stoop, squat, reach and grasp
ability to perform basic mathematics
ability to communicate in English
must have a valid unexpired driver’s license issued by a US state, US territory or the District of Columbia
minimum age of 18
authorized to work in the US
ability to participate in paid training that may require overnight travel
depending on work location, ability to obtain USPS Mail Handling Certification
ability to obtain airport security clearance
a minimum of 1 year of customer service or community service experience preferred

Job Duties

Assist guests with travel needs such as answering inquiries, baggage handling, ticketing, checking-in passengers and boarding flights
work outdoors in all weather conditions performing below wing functions including transporting baggage and cargo, loading and offloading luggage and cargo, aircraft marshaling, pushing back aircraft, and aircraft deicing
perform aircraft grooming and security searches
perform boarding and gate duties such as assisting and directing guests, making announcements, processing standby and upgrade requests
process and secure guest luggage and maintain luggage claims including damaged, delayed and pilferage
load and offload luggage and cargo using conveyor belts
perform duties of varying capacities as assigned by management to ensure complete guest satisfaction
perform other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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