Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Benefits
Fly for free on any open seat on all Southwest flights for employee and eligible dependents
Retirement Savings Plan with dollar-for-dollar 401(k) Company match contribution up to 10%
potential for annual profit-sharing contribution
Competitive health insurance for employee and eligible dependents
health plan coverage options starting from first day of employment
Opportunities for overtime and shift premiums
Paid Time Off
Job Description
Southwest Airlines, a leading airline in the United States, is renowned for its commitment to providing low-cost, reliable, and friendly air travel. With a strong focus on employee engagement and customer satisfaction, Southwest Airlines fosters a stable work environment that encourages personal growth and learning. The company values creativity and innovation to improve operational effectiveness and ensures that employees are treated with the same respect and care they are expected to extend to customers. Operating primarily from hubs including San Diego, Southwest Airlines is a dynamic, customer-centric airline that prioritizes safety and exemplary service.
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Job Requirements
- Must be a U.S. citizen or current authorization to work in the U.S. with no current or future sponsorship available
- Must possess a valid state motor vehicle operator's license
- Must be able to obtain a SIDA badge and meet all local airport requirements
- May be required by station leadership to obtain a customs seal and meet all requirements to work international flights
- Must be able to lift and move items of 70 pounds or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces
- Must be able to climb, bend, kneel, crawl, and stoop frequently and for extended periods
- Must be able to work in cramped or high places and carry heavy items up and down jetway stairs
- Must maintain the ability to wear prescribed uniforms
- Must maintain a well-groomed appearance per company standards
- Must be at least 18 years of age
- Must be able to comply with company attendance standards
- Ability to work shift work and/or overtime
Job Qualifications
- No education requirement
- No experience requirement
- Must be able to satisfactorily complete Ramp Agent training program with a 90 percent or greater average and evaluation period
- Ability to read documents, follow instructions, learn and understand ramp operations procedures, rules and regulations
- Ability to work well with others as part of a team and handle stressful situations
- Must be aware of hazardous situations and have the ability to handle emergencies
- Must work under tight time constraints to accomplish quick turns of aircraft
- Must meet all grooming standards as outlined in the Ground Operations Employee Handbook and the Labor Agreement
- Must be alert to moving vehicles or aircraft and able to communicate verbally and/or via radio equipment
Job Duties
- Provide friendly service to and maintains positive relationships with all internal and external customers
- Work in a cooperative spirit to ensure the success of our company
- Responsible for providing legendary customer service to people desiring to travel, use cargo or baggage service by servicing aircraft at ramps and terminals
- Load, unload, service, guide, and direct company aircraft
- Receive and record customer baggage, air freight, mail and company materials as required
- Handle all aspects of loading, stowing and unloading baggage, cargo airmail, air freight, ballast and company materials according to a predetermined plan
- Submit, either electronically or manually, a Cargo Bin Loading Slip (CBLS) to an Operations Agent
- Pick up, deliver, and transport cargo and baggage to and from aircraft and prepare records in connection with these responsibilities
- Warehouse, weigh, stack, pick up and deliver air cargo and check air cargo handled against accompanying forms to identify any mishandling or discrepancies and correct routine errors
- Safeguard customers’ baggage, air cargo, air mail, and COMAT from weather, loss, theft, damage and/or destruction
- Use jetway stairs frequently to carry items checked at the gate to the aircraft bin
- Review cargo forms for accuracy and correct forms as necessary
- Perform interior aircraft cabin cleaning by hand including sweeping upholstery, cleaning windows, galleys and disposal containers
- Clean and service lavatories, operate lavatory carts and dispose of contents according to established procedures
- May perform duties of a Provisioning Agent including stocking aircraft cabin interiors for flights with equipment and supplies such as literature, disposal and refuse containers and commissary items
- Maintain inventory of such items and supplies
- Transport cabin and cleaning equipment between aircraft storage area
- Operate and/or drive motorized equipment such as belt loaders, air start units, lift trucks, pushback tugs, bag cart, lavatory cart and de-icers
- Manually push and pull push carts and containers
- Work in the vicinity of and between passenger terminals, hangars and airfreight facilities both indoors and outdoors
- May be exposed to a wide variety of weather condition, jet and machinery noises, fumes, dirt and dust for extended periods of time
- Complete forms and paperwork connected with work assignments according to established procedures and enter such information into the company’s information system as required
- Provide friendly service to all co-workers and customers
- Have routine contact with people outside of the company such as delivery agents, shippers, etc.
- Must be able to meet any physical ability requirements listed on this description
- May perform other job duties as directed by Employee’s Leaders
Job Qualifications
Experience
No experience required
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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