Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Life insurance
Employee Discounts
Training opportunities
Job Description
Signature Aviation is a leading private aviation company known for its commitment to excellence and unparalleled customer service in the private aviation industry. The company specializes in providing sophisticated and seamless private aviation experiences at its private terminals worldwide. With a reputation for luxury, safety, and efficiency, Signature Aviation operates with a clear focus on delivering superior service tailored to the discerning needs of its clientele. Their private aviation terminals are hubs of comfort, technology, and operational excellence where guests, aircraft, and crew members receive top-tier care throughout their entire experience.
The Airside Experience Specialist role offered by Signatur... Show More
The Airside Experience Specialist role offered by Signatur... Show More
Job Requirements
- High school diploma or GED
- Minimum of 18 years old
- Ability to pass company background checks including criminal and motor vehicle, drug tests, and meet airport background check requirements
- Must be legally authorized to work in jurisdiction
- Excellent vision and coordination for aircraft movement and fuel inspection
- Ability to pass color vision test
- Valid state driver’s license, CDL may be required
- Good judgment and ability to follow supervisor directions
- Preferred three to six months aviation or customer service experience or equivalent
- Excellent guest service skills
- Ability to read and communicate in English
- Basic math skills including arithmetic and time
- Physical ability to operate vehicles and equipment
- Ability to carry out multi-step instructions
- Strong interpersonal skills
- Multitasking abilities
- Computer proficiency
- Ability to complete required training
Job Qualifications
- High school diploma or general education degree (GED)
- Minimum of 18 years of age
- Ability to pass company background checks including criminal and motor vehicle, drug tests, meet airport background check requirements to receive and maintain an airport security badge, and be insurable by applicable insurance policies
- Must be legally authorized to work in the jurisdiction of employment
- Excellent vision and coordination to move and/or direct aircraft and visually inspect aircraft fuel with ability to pass a color vision test
- Must possess a valid state driver’s license, commercial driver’s license (CDL) required in some locations
- Ability to exercise good judgment and follow directions from supervisors and management
- Preferred three to six months experience or training in aviation, customer service or related field or equivalent combination of education, experience and training
- Excellent guest service skills with an energetic, outgoing, and guest-obsessed personality
- Ability to read and comprehend safety rules, operating instructions, procedure manuals in English and communicate clearly in English verbally and in writing
- Ability to perform simple arithmetic including addition, subtraction, multiplication, division, percentages, fractions, angles, degrees, and time
- Physical ability to enter/exit and operate motor vehicles and ground support equipment and safely perform functions from elevated heights
- Ability to carry out multi-step instructions and manage standardized situations with occasional or no variables
- Ability to work well with others and collaborate effectively with team members
- Ability to multitask while maintaining attention to detail
- Computer literacy including the ability to use a computer, email, company software and complete computer-based training modules
- Ability to successfully and timely complete Signature’s training programs
Job Duties
- Work as part of a team to conduct airside operations safely and efficiently in accordance with established policies and standard operating procedures
- Collaborate, cooperate, and work closely with all team members, guests, clients, vendors, and aircraft crewmembers to ensure service needs are met including fueling, de-icing, lavatory, ground power and potable water services, parking, marshalling, wing walking, delivering catering and towing
- Proactively prepare for arriving/departing aircraft, identify and perform open job tasks, and immediately speak up and/or point out observed safety concerns
- Operate and drive ground service equipment such as fuel trucks, de-icing trucks, ground power units, tugs, stair trucks
- Load and unload luggage and other cargo into/out of aircraft and from/into the private aviation terminal, guest vehicle or other transportation modes
- Provide professional and friendly guest service while exhibiting a positive and helpful attitude ensuring exceptional experiences
- Offer safe, convenient, and courteous transportation when driving shuttle vehicle to transport guests, luggage and cargo
- Maintain safe, clean, and secure ramps and operations
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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