Job Overview
Employment Type
Temporary
Full-time
Compensation
Type:
Hourly
Rate:
Range $25.00 - $27.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Sign-On Bonus
housing stipend
competitive pay
Health Insurance
Paid Time Off
Employee assistance program
Training and Development
Job Description
Signature Aviation is a worldwide leader in private aviation services, operating over 225 locations globally and recognized as the largest network of private aviation terminals. The company is renowned for delivering safe, convenient, and elevated air travel experiences to its clientele. As a premier hospitality organization and a certified Great Place to Work, Signature Aviation is deeply committed to redefining private air travel by fostering a workplace culture centered on excellence, inclusion, and care for its team. The organization employs nearly 6,000 aviation experts and enthusiasts who are passionate about aviation and dedicated to providing exceptional service and support to... Show More
Job Requirements
- Minimum of 18 years of age
- High school diploma or GED
- Ability to pass company background checks including criminal and motor vehicle and drug tests
- Meet airport background check requirements and maintain an airport security badge
- Must be legally authorized to work in the jurisdiction of employment
- Valid state driver’s license, commercial driver’s license (CDL) may be required depending on location
- Excellent vision and coordination including ability to pass a color vision test
- Ability to exercise good judgment and follow directions from supervisor
- Ability to communicate effectively in English
- Physical ability to operate motor vehicles and ground support equipment
- Ability to work flexible schedules including nights, holidays, and weekends
- Must be able to stop work to address unsafe conditions
- Ability to maintain professionalism and confidentiality
Job Qualifications
- High school diploma or general education degree (GED)
- Minimum of 18 years of age
- Ability to pass company background checks including criminal and motor vehicle, drug tests, meet airport background check requirements and be insurable by company policies
- Must be legally authorized to work in the jurisdiction of employment
- Excellent vision and coordination including ability to pass a color vision test for inspecting aviation fuel
- Must possess a valid state driver’s license, commercial driver’s license (CDL) may be required depending on location
- Ability to exercise good judgment and follow directions from supervisor
- Preferred: 3 to 6 months experience or training in aviation, customer service or related field or equivalent combination of education and experience and training
- Hospitality skills including excellent guest service skills with energetic, outgoing, and guest-obsessed personality
- Ability to read and comprehend safety rules, operating instructions, and procedure manuals in English
- Ability to clearly communicate in English in person, via telephone, radio, and writing
- Ability to perform simple arithmetic including addition, subtraction, multiplication, division, percentages, fractions, angles, degrees, time
- Physical ability to operate motor vehicles and ground support equipment safely
- Critical thinking and reasoning ability to carry out multi-step instructions and deal with standardized situations
- Excellent interpersonal skills for collaboration and guest service
- Ability to multitask while maintaining attention to detail
- Computer skills to use email, company software and pass computer-based training modules
- Ability to successfully and timely complete training programs
Job Duties
- Work as part of a team to conduct airside operations safely and efficiently in accordance with established policies and standard operating procedures
- Collaborate, cooperate, and work closely with all team members, guests, clients, vendors, and aircraft crewmembers to ensure service needs are met including fueling, de-icing, lavatory, ground power and potable water services, parking, marshalling, wing walking, delivering catering and towing
- Proactively prepare for arriving/departing aircraft, identify and perform open job tasks, and immediately speak up and/or point out observed safety concerns
- Operate and drive ground service equipment such as fuel trucks, de-icing trucks, ground power units, tugs, stair trucks
- Load and unload luggage and other cargo into/out of aircraft and from/into the PAT, guest vehicle, or other mode of transportation
- Provide professional and friendly guest service while exhibiting a positive and helpful attitude to everyone at all times ensuring guests always receive an exceptional experience
- Offer safe, convenient, and courteous transportation when driving shuttle vehicle to transport guests, luggage and cargo
- Maintain safe, clean, and secure ramps and operations
- Handle fuel quality control, fuel receipt, inventory and maintain accurate related documentation
- Understand, comply with, and enforce all operational, safety, and guest service requirements
- Stop work when unsafe conditions or acts are likely to cause harm, and report concerns promptly
- Follow emergency response procedures during critical events
- Understand, comply with, and enforce all security protocols as dictated by Signature Aviation and the airport
- Create accurate records pertaining to time worked and activities and services performed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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