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Delta Airlines

Ramp Agent (Customer Service Agent) - MSP

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $19.76 - $1.00
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Work Schedule

Day Shifts
Night Shifts
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Benefits

competitive salary
Profit sharing
Performance incentives
401(k) with company contributions
Up to 2-weeks vacation
Paid personal time
10 Paid holidays
12-weeks paid maternity/parental leave
2-weeks paid parental leave
Medical insurance
Dental Insurance
Vision Insurance
Short/long term disability insurance
Life insurance
Family care assistance
wellbeing programs
flight privileges
Career development programs
community service opportunities
Employee Resource Groups
Recognition rewards
Deltaperks discounts

Job Description

Delta Air Lines, headquartered in Atlanta, Georgia, is one of the world's largest and most respected airlines, known for its commitment to customer satisfaction, operational excellence, and innovation in the aviation industry. The company operates a comprehensive global network, connecting passengers and cargo to hundreds of destinations internationally and domestically. Delta values its employees as its greatest asset, fostering an inclusive culture based on the principles of care, integrity, resilience, and servant leadership. This culture creates an environment where teamwork thrives and where every employee’s contribution is significant to the company’s continued success and growth.

Delta Air Lines is curr... Show More

Job Requirements

  • High school diploma or equivalent
  • at least 18 years of age
  • authorization to work in the United States
  • valid driver’s license
  • proficiency in English
  • pass physical ability test
  • wear company-approved personal protective equipment including hearing protection, safety-toe footwear, protective headwear, and high visibility safety apparel
  • ability to obtain and hold airport-specific security credentials such as SIDA Badge and Customs Seal
  • prioritize safety and security

Job Qualifications

  • High school diploma, GED, or high school equivalency
  • proficiency in English
  • valid driver’s license
  • ability to hold airport specific requirements such as a SIDA Badge and Customs Seal
  • ability to prioritize safety and security consistently
  • embrace diverse people, thinking, and styles
  • pass a physical ability test
  • wear company-approved personal protective equipment

Job Duties

  • Safely lift, load, unload, and transport baggage, mail, and cargo to and from aircraft
  • be responsible for timely connections by guiding incoming and departing aircraft from the gate positions
  • safeguard cargo, baggage, and mail from damage, loss, and weather
  • safely drive and operate ground equipment such as tugs, belt loaders, and tow tractors in areas of congestion
  • operate baggage scanners and computers to ensure baggage is routed accurately to the customer's destination
  • adhere to safety-conscious behaviors in all operational processes
  • work varying shifts based on operational needs including early morning to overnight shifts

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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