Ramp Agent (Customer Service Agent) - LGA at Delta Air Lines, Inc. New York, NY
Job Overview
Employment Type
Full-time
Benefits
Health Insurance
Retirement Plan
Paid Time Off
Employee Discounts
Training and development programs
Life insurance
Disability insurance
Job Description
Delta Air Lines, Inc. is one of the world's leading airlines, renowned for its commitment to delivering exceptional customer service and operational excellence. Headquartered in Atlanta, Georgia, and operating on a global scale, Delta serves millions of passengers annually, connecting them with countless destinations worldwide. At its core, Delta is dedicated to ensuring a seamless, safe, and enjoyable travel experience for its customers by combining innovation, efficiency, and a strong company culture that values its employees. With a reputation for reliability and a focus on safety, Delta Air Lines invests heavily in training, technologies, and excellent service standards to uphold... Show More
Job Requirements
- high school diploma or equivalent
- ability to lift heavy objects and perform physical labor
- willingness to work flexible hours including nights, weekends, and holidays
- strong attention to detail
- ability to follow safety protocols
- legal authorization to work in the united states
- reliable transportation to and from the airport
Job Qualifications
- high school diploma or equivalent
- previous experience in customer service or related fields is a plus
- ability to work in a fast-paced, physically demanding environment
- strong communication skills
- teamwork-oriented mindset
- knowledge of airport or airline operations is beneficial
Job Duties
- loading and unloading baggage safely and efficiently
- sorting and directing cargo to the appropriate locations
- conducting visual inspections of baggage and cargo
- operating ground support equipment
- assisting customers with their baggage needs
- maintaining safety and security procedures on the ramp
- collaborating with other ground staff to ensure on-time departures
- communicating effectively with team members and supervisors
Job Location
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