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Job Overview
Employment Type
Hourly
Part-time
Compensation
Hourly
Exact $20.03
Work Schedule
Rotating Shifts
Flexible
Weekend Shifts
Benefits
Fly for free
401(k) match
Profit sharing
Health Insurance
Paid Time Off
retirement savings plan
Shift premiums
Job Description
Southwest Airlines is a major American airline headquartered in Dallas, Texas, known for its commitment to customer service, low fares, and employee satisfaction. Founded in 1971, Southwest Airlines has grown to be one of the largest domestic airlines in the United States, operating an extensive network of flights across the country. The airline is widely recognized for its unique corporate culture that emphasizes employee well-being, creativity, and innovation to maintain operational efficiency and superior customer experiences. Southwest Airlines values stability and equal opportunity in the workplace, encouraging personal growth and continuous learning among its employees. The company fosters a respectful... Show More
Job Requirements
- No experience requirement
- Must possess a valid state motor vehicle operator's license
- Must be able to obtain a SIDA badge and meet all local airport requirements
- Must be at least 18 years of age
- Must be a U.S. citizen or authorized to work in the U.S.
- Must be able to lift and move items weighing 70 pounds regularly and repetitively lift 40 to 50 pounds on raised surfaces
- Must be able to climb, bend, kneel, crawl, and stoop frequently
- Must be able to carry heavy items up and down jetway stairs
- Must be able to comply with company attendance standards
- Must be able to work in cramped or high places
- Must be able to wear prescribed uniforms
- Must be able to work shift work and/or overtime
- Must meet grooming standards as outlined in company guidelines
Job Qualifications
- No education requirement
- Must possess a valid state motor vehicle operator's license
- Must be able to obtain a SIDA badge and meet all local airport requirements
- May be required to obtain a Customs Seal for international flights
- Ability to read documents, follow instructions, and understand ramp operations procedures
- Ability to work well with others as part of a team
- Ability to communicate verbally and via radio equipment
- Must be able to satisfactorily complete Ramp Agent training program with a 90% or greater average
- Must be aware of hazardous situations and able to handle emergencies
- Must meet grooming standards and attendance standards
- Must be at least 18 years of age
- Must be able to work shift work and/or overtime
- Must maintain a well-groomed appearance per company standards
Job Duties
- Provide friendly service to and maintain positive relationships with all internal and external customers
- Work cooperatively to ensure the success of the company
- Provide legendary customer service to travelers and cargo or baggage service users by servicing aircraft at ramps and terminals
- Load, unload, service, guide, and direct company aircraft
- Receive and record customer baggage, air freight, mail, and company materials as required
- Handle all aspects of loading, stowing, and unloading baggage, cargo, airmail, air freight, ballast, and company materials according to a predetermined plan
- Submit cargo bin loading slips to operations agents
- Pick up, deliver, and transport cargo and baggage to and from aircraft
- Warehouse, weigh, stack, pick up, and deliver air cargo, checking for discrepancies and correcting errors
- Safeguard customers' baggage, air cargo, air mail, and company materials from weather, loss, theft, damage, or destruction
- Use jetway stairs frequently to carry items checked at the gate to aircraft bins
- Review cargo forms for accuracy and correct as necessary
- Perform interior aircraft cabin cleaning including sweeping, upholstery care, cleaning windows, galleys, and disposal containers
- Clean and service lavatories and operate lavatory carts
- Stock aircraft cabin interiors with equipment and supplies
- Maintain inventory of items and supplies
- Transport cabin and cleaning equipment
- Operate motorized ground equipment such as belt loaders, air start units, lift trucks, push back tugs, bag carts, lavatory carts, and de-icers
- Manually push and pull carts and containers
- Work indoors and outdoors near passenger terminals, hangars, and airfreight facilities
- Complete forms and paperwork related to work assignments
- Provide friendly service to coworkers and customers
- Meet all physical ability and grooming standards
- Perform other duties as assigned
Job Qualifications
Experience
No experience required
Job Location
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