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Southwest Airlines

Ramp Agent- BNA

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $20.03
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Work Schedule

Rotating Shifts
Weekend Shifts
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Benefits

Fly for free on Southwest flights for self and eligible dependents
401(k) company match up to 10%
Potential annual profit-sharing contribution
Competitive health insurance for employee and dependents
Health plan coverage starting first day of employment
Opportunities for overtime and shift premiums
Retirement savings plan with company funding

Job Description

Southwest Airlines is one of the largest low-cost carriers in the United States, known for its commitment to providing friendly, reliable, and affordable air travel. Established with a strong dedication to customer service and innovation, Southwest Airlines strives to create a stable and supportive work environment where employees can grow both personally and professionally. The company promotes creativity and a culture of respect, ensuring that every employee shares the same caring attitude internally as is expected externally with customers. Southwest Airlines fosters a diverse and inclusive workplace, ensuring fair hiring practices without discrimination based on race, color, religion, sex, sexual... Show More

Job Requirements

  • Be a resident of the state of Tennessee
  • be a U.S. citizen or have current authorization to work in the U.S. without sponsorship
  • be at least 18 years of age
  • possess a valid state motor vehicle operator's license
  • ability to obtain a SIDA badge and meet local airport requirements
  • may be required to obtain a Customs Seal
  • ability to lift and move items up to 70 pounds regularly
  • ability to climb, bend, kneel, crawl, stoop frequently and work in cramped or high places
  • ability to carry heavy items up and down jetway stairs
  • complete Ramp Agent training program with 90% or greater
  • meet grooming and uniform standards
  • able to work assigned shifts including early mornings, late evenings, weekends, and holidays
  • comply with attendance standards
  • no prior experience required

Job Qualifications

  • No education requirement
  • no prior experience required
  • must possess a valid state motor vehicle operator's license
  • must be able to obtain a SIDA badge and meet all local airport requirements
  • may be required to obtain a Customs Seal for international flights
  • ability to complete Ramp Agent training program with a 90% or greater average
  • ability to follow ramp operation procedures, rules, and regulations
  • must meet grooming standards
  • ability to work well in a team under stressful situations
  • ability to communicate verbally and via radio
  • maintain well-groomed appearance per company standards
  • ability to comply with company attendance policies

Job Duties

  • Provide friendly service to and maintain positive relationships with all internal and external customers
  • work in a cooperative spirit to ensure the success of the company
  • provide legendary customer service to travelers and cargo/baggage clients by servicing aircraft at ramps and terminals
  • load, unload, service, guide, and direct company aircraft
  • receive and record customer baggage, air freight, mail, and company materials as required
  • handle all aspects of loading, stowing, and unloading baggage, cargo, air mail, air freight, ballast and company materials according to predetermined plans
  • submit cargo bin loading slips to operations agents
  • pick up, deliver, and transport cargo and baggage to and from aircraft and prepare records accordingly
  • warehouse, weigh, stack, and check air cargo against accompanying forms to identify and correct discrepancies
  • safeguard customers' baggage, air cargo, air mail, and company materials from weather, loss, theft, damage, or destruction
  • use jetway stairs to transport checked items to aircraft bins
  • review and correct cargo forms as necessary
  • perform interior aircraft cabin cleaning including sweeping upholstery and cleaning windows, galleys, and disposal containers
  • clean and service lavatories, operate lavatory carts, and dispose of contents per procedures
  • stock aircraft cabins with equipment and supplies as provisioning agent when required
  • transport cabin and cleaning equipment between aircraft storage areas
  • operate motorized equipment such as belt loaders, air start units, lift trucks, pushback tugs, bag carts, lavatory carts, and de-icers
  • manually push and pull carts and containers
  • work around passenger terminals, hangars, and airfreight facilities both indoors and outdoors
  • complete necessary paperwork and enter information into company systems
  • meet all physical ability requirements
  • perform other job duties as directed by leadership

Job Qualifications

Experience

No experience required

Job Location

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please contact the employer.