G2 Secure Staff, L.L.C. logo

G2 Secure Staff, L.L.C.

Ramp Agent

Job Overview

briefcase

Employment Type

Full-time
clock

Work Schedule

Flexible
Day Shifts
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
uniform provided
Training opportunities
Employee assistance program

Job Description

The hiring company is a reputable ground support service provider specializing in handling various aircraft operations at airports. Known for its dedication to safety, customer service, and operational efficiency, the company plays a critical role in ensuring the smooth transit and servicing of both inbound and outbound aircraft. Operating within an aviation support and logistics framework, this company handles a broad spectrum of ground operations including baggage handling, mail and freight processing, aircraft servicing, motorized equipment operation, and meticulous cleaning of aircraft interiors. This work environment is dynamic, fast-paced, and requires a team-oriented mindset with a strong commitment to safety... Show More

Job Requirements

  • High school diploma or equivalent
  • Must be 18 years of age or older
  • Must have reliable telephone and transportation
  • Must have valid driver's license
  • Must be able to do repeated heavy lifting up to 70 lbs
  • Must be able to sit, stand, lift, and/or bend throughout shift
  • Must be willing and able to work in extreme weather conditions
  • Must pass pre-employment and random drug tests
  • Must pass a criminal background check
  • Must be able to read, write, understand, and verbally communicate in English
  • Must be a US citizen or possess necessary INS authorization
  • Must have a clear driving record
  • Must treat all information as confidential
  • Must possess tact to deal with various situations and people

Job Qualifications

  • High school diploma or equivalent
  • Computer experience preferred
  • Previous customer service experience preferred
  • Ability to read, write, understand and carry out instructions in English
  • Capability to verbally direct and communicate in English
  • Familiarity with FAA, Airline, Company, and Airport regulations
  • Experience in handling passenger baggage and freight preferred
  • Strong commitment to safety and customer service
  • Ability to work in diverse weather conditions
  • Willingness to assist passengers including those with disabilities

Job Duties

  • Handling and care of passenger baggage
  • Loading, unloading, transportation to and from various airport locations
  • Handling and care of U.S. Mail, freight, express parcels
  • Loading, unloading, transportation to and from airport locations
  • Performing all ground handling as per customer and company specifications
  • Prioritizing safety of personnel, passengers, equipment, and aircraft
  • Operating aircraft servicing equipment for electrical, engine start, lavatories, water service, and deicing
  • Guiding aircraft safely using visual, hand, verbal, and electronic communications
  • Pushing or towing aircraft to and from designated locations
  • Assisting disabled passengers in and out of aircraft
  • Cleaning aircraft interiors meticulously including turn and overnight cleaning
  • Pulling computer work assignments and provisioning aircraft as directed
  • Completing all reports accurately and timely
  • Maintaining familiarity with FAA, Airline, Company, and Airport regulations
  • Communicating with supervisors regarding needs and problems
  • Projecting a positive image and responding to inquiries courteously
  • Attending meetings and training sessions
  • Using appropriate communication channels and keeping records
  • Adhering to uniform and protective gear policies
  • Following company policies and ensuring cost-effective use of resources
  • Performing other duties as requested

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location