Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Life insurance
Disability insurance
Job Description
The hiring establishment is a specialized ground handling service provider operating within the aviation industry, primarily responsible for offering comprehensive support services to inbound and outbound aircraft. This organization plays a vital role in ensuring smooth airport operations by efficiently managing baggage handling, mail and freight processing, aircraft servicing, and the operation of motorized equipment. With a strong commitment to safety and customer service, the company maintains stringent adherence to FAA, airline, company, and airport regulations to provide a safe, reliable, and professional environment for both personnel and passengers.
As a ground support staff member, the individual will b... Show More
As a ground support staff member, the individual will b... Show More
Job Requirements
- High school diploma or equivalent
- computer experience preferred
- previous customer service experience preferred
- must be 18 years of age or older
- must have reliable telephone and transportation
- must have valid driver's license
- treat all information as confidential
- possess tact to deal with all levels of situations, client representatives, employees and the public
- must be able to do repeated heavy lifting up to 70 lbs for extended periods regularly
- must be able to sit, stand, lift, and/or bend throughout shift
- must be willing and able to work in various climatic conditions including extreme heat and cold
- must pass pre-employment and random drug tests
- must pass a criminal background check
- must be willing and able to cope with non-routine situations including early/late flights, weather and mechanical delays, passenger assistance
- must be able to read, write, understand and carry out instructions in English
- must be able to verbally direct in English
- must be a citizen of the United States or possess necessary authorization from INS
- must have clear driving record
Job Qualifications
- High school diploma or equivalent
- computer experience preferred
- previous customer service experience preferred
- must be 18 years of age or older
- must have reliable telephone and transportation
- must have valid driver's license
- treat all information as confidential
- possess tact to deal with various levels of situations, clients, employees, and the public
- able to do repeated heavy lifting up to 70 pounds for extended periods
- able to sit, stand, lift, bend throughout shift
- willing and able to work in various climatic conditions including extreme heat and cold
- must pass pre-employment and random drug tests
- must pass a criminal background check
- able to cope with non-routine situations including flight delays and passenger accommodation
- able to read, write, understand, and carry out instructions in English
- able to verbally direct in English
- must be a U.S. citizen or possess INS authorization
- must have clear driving record
Job Duties
- Handling and care of passenger baggage
- loading, unloading, transportation to and from various locations of the airport
- handling and care of U.S. mail, freight, express parcels
- loading, unloading, transportation to and from various locations of the airport
- ensure all ground handling is accomplished according to customer and company specifications
- prioritize safety of personnel, passengers, equipment, and aircraft at all times
- operate aircraft servicing equipment including electrical, engine start, lavatories, water service, and deicing when applicable
- provide safe guidance of aircraft to and from parked areas, taxiways, and gate areas using visual, hand, verbal, and electronic communications
- push or tow aircraft to and from designated locations
- assist disabled passengers in and out of aircraft
- thoroughly clean aircraft interiors according to company and client procedures
- pull computer work assignments and provision aircraft as directed
- accurately complete all reports in a timely manner
- maintain familiarity with FAA, airline, company, and airport regulations
- keep supervisors informed of needs, report maintenance requirements, maintain cleanliness of work areas
- project a positive image and respond courteously to clients, staff, and public inquiries
- attend required meetings and in-services
- utilize appropriate communication channels and maintain records and files as required
- adhere to uniform and protective gear policies, keep identification visible
- follow company policies and participate in company objectives
- use company and client equipment, supplies, and resources responsibly and cost-effectively
- perform other duties as requested
- comply with all safety requirements including equipment training, immediate reporting of unsafe conditions and injuries, wearing PPE, and attending safety training
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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