Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
uniform provided
Training and Development
Job Description
The hiring establishment is a ground services provider specializing in comprehensive support services for inbound and outbound aircraft. This company plays a crucial role in the aviation industry by ensuring the smooth handling, servicing, and turnaround of aircraft operations at the airport. Ground handling includes a variety of responsibilities including baggage handling, mail and freight management, aircraft servicing, operation of motorized equipment, and maintaining the cleanliness of aircraft interiors. These services are essential for maintaining safety, efficiency, and passenger satisfaction in a fast-paced airport environment.
Operating within the highly regulated aviation sector, the company follows strict compliance with FAA, airl... Show More
Operating within the highly regulated aviation sector, the company follows strict compliance with FAA, airl... Show More
Job Requirements
- Must be 18 years of age or older
- must have reliable telephone and transportation
- must have a valid driver's license
- must treat all information as confidential
- must possess tact to deal with various situations and people
- must be able to do repeated heavy lifting up to 70 lbs
- must be able to sit, stand, lift, and/or bend throughout shift
- must be willing and able to work in extreme weather conditions including heat, cold, rain, ice, and snow
- must pass pre-employment and random drug tests
- must pass a criminal background check
- must be able to cope with non-routine situations including flight delays, passenger assistance
- must be able to read, write, understand and carry out instructions in English
- must be able to verbally direct in English
- must be a citizen of the United States or possess necessary authorization
- must have a clear driving record
Job Qualifications
- High school diploma or equivalent
- computer experience preferred
- previous customer service experience preferred
- ability to communicate effectively in English
- familiarity with FAA, airline, company and airport regulations
- ability to operate motorized aircraft servicing equipment
- strong interpersonal skills to interact with clients, employees and the public
- physical ability to lift up to 70 pounds regularly
- reliable and punctual work ethic
Job Duties
- Handling and care of passenger baggage
- loading, unloading, transportation to and from various locations of the airport
- handling and care of U.S. mail, freight, express parcels including loading, unloading, transportation
- accomplishing all ground handling tasks according to customer and company specifications
- maintaining safety of personnel, passengers, equipment, and aircraft at all times
- operating aircraft servicing equipment to manage electrical, engine start, lavatories and water service, and deicing
- providing safe guidance of aircraft to and from parked areas, taxiways, and gates using visual, hand, verbal and electronic signals
- pushing or towing aircraft to and from designated locations
- assisting disabled passengers in and out of aircraft
- thoroughly cleaning aircraft interiors including turn and overnight cleanings
- pulling computer work assignments and provisioning aircraft as directed
- making accurate and timely reports
- adhering to FAA, airline, company and airport regulations
- maintaining cleanliness and reporting maintenance needs
- projecting a positive image and responding courteously to clients, staff and public
- attending meetings and in-services
- using appropriate communication channels and maintaining records and reports
- wearing proper uniform and protective gear with visible identification
- complying with company policies and participating in company objectives
- utilizing company and client equipment and supplies cost-effectively and conscientiously
- performing other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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