Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Life insurance
Disability insurance
Job Description
The hiring establishment is a reputable ground handling services company specializing in providing comprehensive support for aircraft operations at airports. Ground handling services are a critical component in ensuring that inbound and outbound flights operate smoothly, safely, and efficiently. This company is instrumental in facilitating various aspects of aircraft servicing including baggage handling, mail and freight management, aircraft interior cleaning, and the operation of motorized ground support equipment. Their team is known for operating with utmost attention to safety protocols and customer service, ensuring that all tasks are conducted in accordance with federal aviation regulations and company standards.\n\nThe role offered... Show More
Job Requirements
- High school diploma or equivalent
- Computer experience preferred
- Previous customer service experience preferred
- Must be 18 years of age or older
- Must have reliable telephone and transportation
- Must have valid driver’s license
- Treat all information as confidential
- Possess tact to deal with all levels of situations
- Must be able to do repeated heavy lifting (up to 70 lbs.) for extended periods
- Must be able to sit, stand, lift, and/or bend throughout shift
- Must be willing and able to work in a variety of climatic conditions
- Must pass pre-employment and random drug tests
- Must pass a criminal background check
- Must be willing and able to cope with non-routine situations including early/late flights and weather delays
- Must be able to read, write, understand and carry out instructions in English
- Must be able to verbally direct in English
- Must be a citizen of the United States or possess the necessary INS authorization
- Must have a clear driving record
Job Qualifications
- High school diploma or equivalent
- Computer experience preferred
- Previous customer service experience preferred
- Must be 18 years of age or older
- Must have reliable telephone and transportation
- Must have valid driver’s license
- Ability to treat information as confidential
- Ability to deal with all levels of situations tactfully
- Ability to do repeated heavy lifting (up to 70 lbs.) for extended periods
- Ability to sit, stand, lift, and/or bend throughout shifts
- Willingness and ability to work in various climatic conditions
- Ability to read, write, understand, and carry out instructions in English
- Ability to verbally direct in English
- Must be a U.S. citizen or possess necessary INS authorization
- Must have clear driving record
Job Duties
- Handling and care of passenger baggage
- Loading, unloading, transportation to and from various locations of the airport
- Handling and care of U.S. Mail, freight, express parcels
- Loading, unloading, transportation to and from various locations of the airport
- Accomplishing all ground handling in accordance with customer and company specifications
- Prioritizing safety of personnel, passengers, equipment and aircraft at all times
- Operating various aircraft servicing equipment including electrical, engine start, lavatories, water service, and deicing
- Providing safe guidance of aircraft to and from parked areas, taxiways, and gate areas using visual, hand, verbal and electronic communications
- Pushing or towing aircraft to and from designated locations
- Assisting disabled passengers in and out of the aircraft
- Cleaning aircraft interiors thoroughly, including turn and overnight cleaning
- Pulling computer work assignments and provisioning aircraft as directed
- Accurately completing reports in a timely manner
- Familiarity with all FAA, Airline, Company, and Airport regulations
- Maintaining communication with supervisors about needs and issues
- Upholding cleanliness and reporting maintenance needs
- Projecting a positive image and responding courteously to clients, staff, and the public
- Attending required meetings and inservices
- Utilizing appropriate communication channels and maintaining records, reports, and files
- Wearing proper uniform and protective gear with visible identification
- Adhering to company policies and participating in company objectives
- Utilizing equipment, supplies, and resources in a cost-effective manner
- Performing other duties as requested
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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