Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Disability insurance
Employee assistance program
Uniform allowance
Job Description
The hiring company is a well-established ground handling service provider specializing in comprehensive support for inbound and outbound aircraft operations. This dynamic company plays a vital role in the aviation industry by ensuring efficient and safe handling of passenger baggage, mail, freight, and essential aircraft servicing tasks. Operating within a fast-paced airport environment, the company is committed to safety, reliability, and exceptional service standards that meet regulatory requirements and customer expectations. They cater to a wide range of airline clients, providing essential on-the-ground assistance that facilitates smooth operations and enhances passenger experience. The company is recognized for its dedication to... Show More
Job Requirements
- High school diploma or equivalent
- Must be 18 years of age or older
- Must have reliable telephone and transportation
- Must have valid driver’s license
- Must pass pre-employment and random drug tests
- Must pass a criminal background check
- Must be able to perform repeated heavy lifting up to 70 lbs
- Must be able to sit, stand, lift or bend throughout shift
- Must be willing and able to work in extreme weather conditions
- Must treat all information as confidential
- Must possess tact to deal with all levels of situations and personnel
- Must be able to read, write, understand and carry out instructions in English
- Must be able to verbally direct in English
- Must be a U.S. citizen or possess necessary INS authorization
- Must have a clear driving record
Job Qualifications
- High school diploma or equivalent
- Computer experience preferred
- Previous customer service experience preferred
- Ability to handle physically demanding tasks such as heavy lifting up to 70 lbs
- Ability to work in extreme climatic conditions
- Ability to read, write, understand and verbally communicate in English
- Familiarity with safety regulations and protocols
- Valid driver’s license
- Clear driving record
- Ability to operate motorized equipment
- Ability to interact tactfully with various stakeholders
- Ability to work flexible hours including early/late shifts and unusual schedules
- Willingness to adhere to company uniform and safety gear requirements
Job Duties
- Handling and care of passenger baggage
- Loading, unloading, transportation to and from various locations of the airport
- Handling and care of U.S. mail, freight, express parcels
- Loading, unloading, transportation to and from various locations of the airport
- Performing all ground handling in accordance with customer and company specifications
- Prioritizing safety of personnel, passengers, equipment and aircraft at all times
- Operating various aircraft servicing equipment, including electrical, engine start, lavatories, water service, and deicing
- Providing safe guidance of aircraft using visual, hand, verbal and electronic communications
- Pushing or towing aircraft to and from designated locations on the airport
- Assisting disabled passengers in and out of the aircraft
- Thoroughly cleaning aircraft interiors following company and client procedures
- Pulling computer work assignments and provisioning aircraft as directed
- Maintaining accurate and timely reports
- Familiarity with FAA, airline, company, and airport regulations
- Maintaining cleanliness of work areas and reporting maintenance needs
- Projecting a positive image and responding courteously to client and public inquiries
- Participating in meetings and training sessions
- Adhering to company policies, procedures and objectives
- Using company and client equipment and resources in a cost-effective manner
- Performing other duties as requested
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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