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Raleigh - Residential Concierge Project Director

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Exact $50,000.00
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Benefits

Dental Insurance
Health Insurance
Paid training
Disability insurance
Paid Time Off
Vision Insurance

Job Description

NFC Amenity Management is the nation’s largest luxury amenity service provider for residential and commercial properties. With a portfolio representing over 350 of the top brands in luxury residential and hotel markets across 30 U.S. cities, the company prides itself on delivering exceptional service and maintaining high standards of hospitality and property management. Their commitment to excellence has established NFC as a trusted leader in the amenity management industry, providing tailor-made solutions to some of the most prestigious buildings and communities in the country.

This full-time position is based in Raleigh, NC, and offers an annual salary of $50,... Show More

Job Requirements

  • High school diploma or equivalent
  • Relevant experience in hospitality or property management preferred
  • Ability to work independently and in a fast-paced environment
  • Strong communication skills
  • Experience in supervising others is a plus
  • Must be legally allowed to work in the US

Job Qualifications

  • High school diploma or equivalent
  • Experience in supervising staff preferred
  • Strong interpersonal and communication skills
  • Ability to work independently in a fast-paced environment
  • Detail-oriented with strong organizational skills
  • Proactive attitude and problem-solving skills
  • Experience in hospitality or property management is a plus
  • Client relationship and financial management skills

Job Duties

  • Assist in hiring training and mentoring a team that follows company mission and brand standards
  • Supervise staff coordinate team meetings trainings and manage staff schedules to ensure desk coverage
  • Create operating systems and checklists to maintain a clean facility and be primary contact for maintenance repairs and cleaning
  • Conduct daily facility inspections and communicate malfunctions to building management
  • Respond promptly to resident requests phone calls questions or concerns and coordinate facility reservations
  • Facilitate contractor check-ins and check-outs and maintain vendor relationships
  • Assist in preparation of community events as required by building
  • Work exclusively at the front desk and follow all HR and risk management company policies
  • Cover shifts for team members and use company scheduler to ensure payroll compliance

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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