Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $51,700.00 - $69,500.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
Employee Discounts
Career development opportunities
Paid holidays
Job Description
Choice Hotels International, Inc (NYSE: CHH) is a renowned global lodging franchisor, recognized as one of the largest in the hospitality industry. With a robust portfolio of more than 7,400 hotels and over 625,000 rooms across 45 countries and territories, Choice Hotels offers an extensive range of accommodations. Their diverse portfolio spans 22 unique brands, covering everything from full-service upper upscale properties to midscale, extended stay, and economy hotels. This variety allows Choice Hotels to cater to a wide array of traveler needs and occasions, thereby providing significant value to both franchise owners and shareholders.
The company’s award-winning loyalty pr... Show More
The company’s award-winning loyalty pr... Show More
Job Requirements
- High school diploma required
- associate's or bachelor's degree preferred
- minimum one to three years hotel catering or convention experience
- strong verbal and written communication skills
- strong negotiation skills
- strong mathematical skills
- general knowledge of contract laws
- local market knowledge preferred
- proficient computer skills including Microsoft Office Suite, Delphi and/or Opera
- Certified Meeting Planner (CMP) desirable
- able to collaborate effectively with other hotel employees and managers to ensure teamwork
Job Qualifications
- High school diploma required, associate's or bachelor's degree preferred
- minimum one to three years hotel catering or convention experience
- strong verbal and written communication skills
- strong negotiation skills
- strong mathematical skills
- general knowledge of contract laws
- local market knowledge preferred
- proficient computer skills including Microsoft Office Suite, Delphi and/or Opera
- Certified Meeting Planner (CMP) desirable
- able to collaborate effectively with other hotel employees and managers to ensure teamwork
Job Duties
- Achieves market share and revenue goals by working with the Director of Sales
- prepares proposals and contracts that are geared to maximize profit while satisfying client needs
- responds to Request For Proposals (RFPs) as they relate to customer inquiries in alignment with brand standards
- communicates booked and assigned clients' requests to all departments in an effective and timely manner via group resume(s) and details Banquet Event Orders (BEOs)
- solicits files on a timely basis to confirm business
- uses outside sales calls, prospecting, hotel tours and hosting of clients to solicit new business
- delivers and sells hotel’s features and benefits to meet clients’ needs
- contacts in-house customers to retain and grow existing business, repeat bookings or referrals to other Radisson Hotels
- reviews individual goals on a weekly basis
- recommends and takes appropriate actions to achieve objectives in key result areas
- ability to pivot in both markets and team role pending changing economic and team dynamics
- ensures maximum occupancy, daily, by performing follow-ups on progress of groups booked with events services team and meeting planners
- ensure all materials used are in accordance with brand standards
- potential travel to trade shows and customer events, representing RHGA and your hotel within company expectations
- participates in the development and implementation of business strategies for the hotel which are aligned with Radisson's overall mission, vision values and strategies
- develops and implements strategies for achieving individual sales goals
- maintains proper flow of information to sales team, reviews sales work file of assigned accounts
- assists with the completion of monthly booking report(s)
- prepares reports and forecasts as necessary to improve management decision making and critical evaluation of work activities
- sales initiatives, managing RFPs, detailing groups, generating new leads, and providing clear, strong and creative negotiation and accommodation for current and potential client catering services requests
- conduct market research and analysis to align with industry trends and opportunities for soliciting business and maintaining client loyalty for future bookings
- following up with new leads to achieve objectives
- attend networking events, participate in community involvement opportunities, and serve as a strong presence for hotel service and brand advocacy
- performs other duties as required by management to provide 100% guest satisfaction and genuine hospitality to guests
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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