Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $62,000.00 - $72,000.00
Work Schedule
Flexible
Benefits
Employee Discounts
Complimentary Meals
Free parking
Paid sick time
Paid vacation
Paid holidays
paid bereavement
paid floating holidays
Employee assistance program
Health Insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
accident insurance
HSA contribution
401(k) retirement plan
Job Description
Choice Hotels International, Inc. (NYSE: CHH) is one of the largest lodging franchisors worldwide, operating an extensive portfolio comprising over 7,400 hotels and more than 625,000 rooms across 45 countries and territories. The company commands a diverse range of 22 brands, covering everything from full-service upper upscale properties to midscale, extended stay, and economy segments. This broad spectrum enables Choice Hotels to cater to the needs of a vast variety of travelers, providing accommodations for every occasion and lifestyle. Choice Hotels is also known for its renowned loyalty program, Choice Privileges®, coupled with co-branded credit card options that offer members... Show More
Job Requirements
- Minimum one to three years full service hotel experience in sales or catering department
- Local market knowledge preferred
- High school diploma required, bachelor's degree preferred
- Experience managing to brand standards
- Ability to collaborate effectively with hotel staff and management
- Exposure to or experience coordinating hotel sales contract laws
- Proficient computer skills including Microsoft Office suite, Delphi and/or Opera
- Strong verbal and written communication skills
- Strong negotiation skills
- Ability to travel
- Ability to work flexible schedules due to business volume or group needs
Job Qualifications
- Minimum one to three years full service hotel experience in sales or catering department
- Local market knowledge preferred
- High school diploma required, bachelor's degree preferred
- Experience managing to brand standards
- Ability to collaborate effectively with hotel staff and management
- Exposure to or experience coordinating hotel sales contract laws
- Proficiency in Microsoft Office, Delphi or Opera systems
- Strong verbal and written communication skills
- Strong negotiation skills
- Ability to travel
- Ability to work flexible schedules based on business needs
Job Duties
- Participates in the development and implementation of business strategies for the hotel aligned with overall mission and values
- Develops and implements strategies for achieving individual sales goals
- Achieves market share and revenue goals with sales and marketing collaboration
- Prepares proposals and contracts to maximize profit while satisfying client needs
- Responds to Requests for Proposals in alignment with brand standards
- Communicates client requests effectively via group resumes and Banquet Event Orders
- Solicits new business through calls, prospecting, hotel tours, and client hosting
- Delivers and sells hotel features to meet client needs
- Contacts in-house customers to retain and grow business
- Reviews individual goals weekly and adjusts actions accordingly
- Ensures maximum occupancy through follow-ups on group bookings
- Ensures all marketing materials adhere to brand standards
- Travels to trade shows and customer events as required
- Maintains sales team information flow and assists in monthly booking reports
- Prepares reports and forecasts to aid management decisions
- Provides 100% guest satisfaction through genuine hospitality
- Resolves guest issues empathetically and follows through
- Supports teamwork and personal responsibility in guest service
- Performs other duties as assigned to maintain guest satisfaction
- Manages sales initiatives, RFPs, BEOs, and negotiates client requests
- Conducts market research and analysis to align with industry trends
- Services booked events as liaison between guests and hotel departments
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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