Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $24.00 - $27.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
401k Retirement Plan
Tuition Reimbursement
incentive compensation
Paid Time Off
career mobility
training programs
Job Description
Kuehne+Nagel is a global leader in the logistics industry with a rich heritage and a forward-looking vision to move the world efficiently. The company specializes in freight logistics and operations, providing essential transportation services that reach across numerous industries and geographies. Known for its commitment to innovation, quality, and customer satisfaction, Kuehne+Nagel plays a pivotal role in facilitating the movement of goods ranging from vital medicines to high-tech components like semiconductors and large infrastructure elements such as wind turbines. This integration of logistics expertise and social responsibility makes Kuehne+Nagel not just a service provider but a critical enabler of global... Show More
Job Requirements
- 1+ years of logistics industry experience preferably in air freight
- Knowledge of airfreight operations and industry-specific guidelines
- Strong service-oriented mindset with a proactive can-do attitude
- Excellent communication and coordination skills
- Strict adherence to regulatory requirements and compliance standards
- High attention to detail
- Effective verbal and written communication skills
- Flexibility to adapt in a fast-paced environment
- Ability to perform well under pressure and manage multiple priorities
Job Qualifications
- 1+ years of logistics industry experience preferably in air freight
- Knowledge of airfreight operations and industry-specific guidelines
- Strong service-oriented mindset with a proactive can-do attitude
- Excellent communication and coordination skills when working with suppliers and partners
- Strict adherence to regulatory requirements and compliance standards
- High attention to detail with strong organizational abilities
- Effective verbal and written communication skills
- Flexibility to adapt in a fast-paced environment
- Ability to perform well under pressure and manage multiple priorities
Job Duties
- Track and trace shipments through alarm management and checkpoint verification at key milestones
- Communicate effectively with QuickSTAT vendors including service partners and airlines to ensure customer needs are met consistently
- Work collaboratively with Customer Relationship Managers, Customer Service, and Commercial Business Development teams to ensure maximum client satisfaction
- Identify discrepancies and escalate issues to management and update clients in conjunction with Customer Service
- Ensure all time and temperature requirements are maintained during transit
- Manage department mailbox including receipt of new bookings and internal inquiries
- Accurately handle telephone inquiries from internal and external departments
- Keep management advised of potential and confirmed issues
- Provide shipment-specific processing and order updates
- Manage and monitor vendor network compliance with QuickSTAT agent operating procedures
- Work in a collaborative team environment to ensure maximum client satisfaction
- Escalate client issues to the management team as needed
- Ensure accuracy of shipment documentation and compliance with country regulations and QuickSTAT quality management systems such as ISO and GDP
- Identify and implement strategies to improve quality of service and productivity
- Demonstrate good working knowledge of Quick Enterprise Systems (QuickTrac, QuickOnline/RX, Quick Oasis) including relevant functions
- Perform department-specific functions as assigned by supervisor or manager
- Undertake reasonable duties as requested by management
- Ensure compliance with company policies and procedures
- Embrace the company mission by providing high quality global transportation and logistics services
- Maintain compliance with all required training certifications
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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