G2 Secure Staff, L.L.C. logo

G2 Secure Staff, L.L.C.

Queue Management

Job Overview

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Employment Type

Temporary
Hourly
Part-time
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
Uniform allowance

Job Description

This job opportunity is with a leading security and passenger service company that operates in major airports to ensure smooth and compliant airport operations. The company specializes in providing security and passenger assistance services and is committed to maintaining effective communication and collaboration with passengers, TSA, airlines, and airport authorities. It is dedicated to ensuring passenger safety and adherence to regulatory requirements including ADA laws and airport authority policies. The work environment is fast-paced and dynamic, requiring employees to work in shifts that may include weekends, overnight shifts, and holidays. The salary for this position ranges from $8.50 to $23.35... Show More

Job Requirements

  • Previous experience in security, military, public contract preferred
  • Must be 18 years of age or older
  • Must have reliable telephone and transportation
  • May be required to have HS diploma or GED if city ordinance mandates
  • Previous customer service experience is required
  • Must be able to treat all information as confidential
  • Must be able to walk constantly throughout shift including stairs inside and outside
  • Must be able to effectively communicate with passengers, TSA, and airline personnel
  • Must possess tact to deal with all levels of employees and client representatives
  • Must be able to sit, stand, lift, and/or bend throughout shift and climb stairs
  • Must be able to lift, carry, and/or hold up to 70 lbs
  • May be exposed to occasional loud noise levels
  • May be exposed to hazards resulting from investigation of alarms or other irregularities
  • Must pass pre-employment drug screen
  • Must pass pre-employment criminal background check
  • Must be able to read, write, understand and carry out instructions in English
  • Must meet necessary requirements to obtain a security sensitive identification badge
  • Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service
  • May be required to work weekends, overnight shifts and holidays

Job Qualifications

  • Previous experience in security, military, public contract preferred
  • Must be 18 years of age or older
  • Must have reliable telephone and transportation
  • May be required to have HS diploma or GED if city ordinance mandates
  • Previous customer service experience is required
  • Must be able to treat all information as confidential
  • Must be able to effectively communicate with passengers, TSA, and airline personnel
  • Must possess tact to deal with all levels of employees and client representatives
  • Must be able to sit, stand, lift, and/or bend throughout shift and climb stairs
  • Must be able to read, write, understand and carry out instructions in English
  • Must meet necessary requirements to obtain a security sensitive identification badge
  • Must be a citizen of the United States or possess the necessary authorization from the INS

Job Duties

  • Maintain and monitor the airline passenger lines purging them based on flight departures
  • Pull airline arrival sheets and triage the lines based on flight departures
  • Monitor the flight screens for last minute changes
  • Clearly communicate with passengers, TSA, airline and airport authorities
  • Monitor the premium passengers abide by ADA laws and LAWA regulations
  • Assist passengers to ensure they make their respective flights
  • Monitor and challenge all employees/clients in the area designated by client

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.